Dawn Christine Simmons
Dawn Christine Simmons
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Day: March 6, 2025

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  • March 6, 2025
HAM & SAM Base Level Features- Start where you are and improve
  • March 6, 2025

HAM & SAM Base

HAM & SAM Base Level features provide essential tools for asset tracking and compliance, yet 60% of organizations struggle with effective IT asset management due to lack of structured governance and reporting. Learn how to maximize value using Base Level features before upgrading!

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Predictive Change Mastery
  • March 6, 2025

Predictive Change Mastery

Predictive Change Mastery is revolutionizing Change Risk Management in ServiceNow. Organizations using Change Management Pro can reduce failed changes by 60% and unplanned downtime by 40%. Discover how to elevate from basic risk assessment to predictive intelligence for safer, smarter change management.

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Predictive Intelligence & ITSM
  • March 6, 2025

Predictive Intelligence & ITSM

Predictive Intelligence & ITSM to enhance efficiency in Knowledge Management, Agent Assist, Incident Management, Service Catalog, and Change Management. Organizations using AI-powered ServiceNow Predictive Intelligence see up to 30% reduction in incident resolution time and a 25% improvement in service desk efficiency. Learn how to configure

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