Dawn Christine Simmons
Dawn Christine Simmons
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Month: May 2025

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  • May 2025
CJ & The Duke is a must-hear podcast for ServiceNow leader insights, upgrade strategies, & transformation with better business outcomes 🎧 CJ & The Duke: Start listening today: Apple Podcasts | Spotify | Official Site
  • May 18, 2025

CJ & The Duke

CJ & The Duke is the raw, insightful podcast that the ServiceNow ecosystem didn’t know it needed—but now can’t live without. As AI, agile, and automation evolve at breakneck speed, this show delivers the candid conversations and expert truths that help platform leaders rise above the

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Automated Test Platform Health and QA Testing Team Excellence
  • May 16, 2025

Automated Test Platform Health

Automated Test Platform Health is critical to achieving full test coverage and release confidence. Learn how AutomatePro transforms hybrid testing into a scalable, intelligent automation strategy that reduces risk, accelerates value, and improves long-term platform outcomes.

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Agile Center of Excellence Best practices & powerful transformation. Human-Centered Excellence Teams happen to bring powerful outcomes. Collaboration Consistently Triumphs Over Command, in a dynamic AI-powered marketplace. Success hinges on how effectively organizations inspire alignment, ignite collaboration, and empower people to lead with purpose.
  • May 15, 2025

Human-Centered Excellence Teams

Launch Human-Centered Excellence Teams to transform cross-functional silos into collaborative engines of innovation. As 83% of executives report that breaking silos is essential for growth—and human-centered design accelerates product adoption by up to 228%—it’s time to activate CoEs that align product owners, partners, and clients in

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ServiceNow’s Innovative Women MVPs are more than experts—written by Isela Phelps celebrates the mentors, creators, and champions of a community built on service, inclusion, and support. In this heartfelt reflection, author Isela Phelps shares her journey from outsider to MVP, reminding us that no act of contribution is too small when it lifts others and shapes careers.
  • May 15, 2025

ServiceNow’s Innovative Women MVPs

ServiceNow’s Innovative Women MVPs are redefining AI leadership. With 21% of 2025 MVPs now women, and Gartner reporting $12.9M in annual losses from poor data quality, these trailblazers are driving trusted data, AI innovation, and platform excellence across the enterprise. Discover the real change-makers behind the

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ServiceNow Workspace and Portal providing Data Qualilty and Data Governance for AI-oriented Data Management Portal Design isn’t just a trend—it’s the foundation of trusted, intelligent data operations. With 80% of enterprises prioritizing AI in their data strategies, the need for portals that are intuitive, actionable, and visually compelling has never been greater. Discover what top-performing teams are doing right—and how to dodge the most common design traps.
  • May 14, 2025

Trusted Data Governance

Trusted Data Governance is no longer optional. With 70% of organizations citing poor data quality as the primary cause of failed digital initiatives, establishing a consistent, transparent, and actionable governance model is essential. Learn how to transform fragmented efforts into strategic advantage.

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ServiceNow Knowledge 2025, taking place May 6–8 at the Venetian Resort and Wynn Las Vegas, is positioned to be a landmark event in the evolution of enterprise IT. Drawing over 20,000 professionals from around the world, the conference boldly moves beyond AI hype—focusing instead on tangible, real-world deployments, platform extensibility, and collaborative innovation.
  • May 7, 2025

ServiceNow Knowledge 2025

ServiceNow Knowledge 2025 is so much more than a tech conference—it's the epicenter of AI-driven digital transformation. With over 20,000 professionals converging in Las Vegas, this event is set to redefine enterprise workflows. Discover how real-world AI applications, platform extensibility, and collaborative innovation are shaping the

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ServiceNow Workspace and Portal providing Data Qualilty and Data Governance for AI-oriented Data Management Portal Design isn’t just a trend—it’s the foundation of trusted, intelligent data operations. With 80% of enterprises prioritizing AI in their data strategies, the need for portals that are intuitive, actionable, and visually compelling has never been greater. Discover what top-performing teams are doing right—and how to dodge the most common design traps.
  • May 5, 2025

ServiceNow Workspace and Portal

ServiceNow Workspace and Portal offer powerful yet distinct user experiences. Choosing the right one—or combining both—can drastically boost productivity, improve data governance, and reduce friction across IT, HR, and business operations. Discover how aligning tools to user roles enhances efficiency, compliance, and insight.

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Too Much Exactly Enough — Neurodivergent leaders are emerging from the shadows of survival, reshaping norms with empathy, resilience, and unapologetic intensity. In a world where 1 in 5 people are neurodivergent and up to 30% of Long COVID survivors face lasting neurological effects, this transformation isn't too much—it's exactly what leadership needs now.
  • May 3, 2025

Too Much Exactly Enough

Too Much Exactly Neurodivergent leaders are emerging from the shadows of survival, reshaping norms with empathy, resilience, and unapologetic intensity. In a world where 1 in 5 people are neurodivergent and up to 30% of Long COVID survivors face lasting neurological effects, this transformation isn't too

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