Month: November 2025

Upgrades: AutoTest from ATF

AutomatePro AutoTest 101

AutomatePro AutoTest lets non-technical ServiceNow users turn real business processes into reliable automated tests. This guide walks you through the core concepts in plain language, shows you how to build your first Test Plan step-by-step, and answers common questions about personas, SubProd, and reading Test Run

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Shai-Hulud NPM Worm Resurgence: Black Friday's Biggest Threat

Shai-Hulud NPM Worm Resurgence

Shai-Hulud NPM Worm Resurgence is leaking secrets across thousands of GitHub repos just before the holiday peak. Discover the massive risk to your e-commerce operations and how ServiceNow SecOps provides the definitive defense.

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Smarter AutomatePro User Roles give you a clean way to reduce admin effort, protect ServiceNow, and accelerate test automation. Persona Use & Administration for AutomatePro creates a base foundation of test personas in a reusable models representing specific user roles within testing environments, facilitating accurate simulation of user behavior in automated test cases. By leveraging these personas, organizations can streamline testing processes, reduce variability in outcomes, and enhance overall software quality. Each persona encapsulates distinct ServiceNow permissions and capabilities, allowing testers to execute scenarios that closely mimic real-world usage. The structured use of personas not only improves testing efficiency but also ensures that all relevant user roles are consistently represented, ultimately driving better results and user satisfaction in automated testing frameworks.

Smarter AutomatePro User Roles

Smarter AutomatePro User Roles give you a clean way to reduce admin effort, protect ServiceNow, and accelerate test automation. This guide shows how to group AutomatePro roles into clear personas, attach them to ServiceNow assignment groups, and align everything with AutomatePro LMS training paths. Along the

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AutomatePro is setting the pace at World Forum as a clear leader in AI, showing how GenAI and intelligent automation can finally attack the manual quality bottlenecks that slow every ServiceNow program. At the World Forum, the spotlight lands on AutomatePro’s ability to turn error-prone, spreadsheet-driven testing and documentation into continuous, AI-powered ServiceNow test automation and DevOps. Meanwhile, Cognizant is leading a complementary showcase on Raptor DB, Customer Database, and Data Quality, proving how a governed, zero-copy data fabric can feed real usage patterns and trusted customer data straight into those automated test and release workflows. Together, Cognizant’s data fabric innovation and AutomatePro 9.2 Release Highlights—aligned with Zurich, Yokohama, and Xanadu and strengthening AutoTest, AutoDeploy, AutoMonitor, and AutoDoc with AutomatePro+—turn risky upgrades and data changes into predictable, audit-ready, AI-driven lifecycle automation.

AutomatePro 9.2.1 Release Highlights

AutomatePro 9.2 Release Highlights capture a major leap in AI-powered ServiceNow test automation and DevOps. This version aligns with Zurich, Yokohama, and Xanadu, strengthens AutoTest, AutoDeploy, AutoMonitor, and AutoDoc, and unlocks GenAI capabilities with AutomatePro+, turning risky upgrades into predictable, audit-ready releases.

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Elegant Alcohol-Free Holiday Drinks bring back flavor, ritual, and sparkle—without the booze. Discover Ritual Zero Proof cocktails, 0.0 sparkling wines, festive ginger-mint sodas, and healing herb juices that support health, recovery, and inclusive holiday hosting.

Elegant Alcohol-Free Options

Elegant Alcohol-Free Holiday Drinks bring back flavor, ritual, and sparkle—without the booze. Discover Ritual Zero Proof cocktails, 0.0 sparkling wines, festive ginger-mint sodas, and healing herb juices that support health, recovery, and inclusive holiday hosting.

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Dawn’s Thanksgiving Menu Recipes Home With Heart Thanksgiving Meal – Cozy Roast Turkey, Diabetic-Friendly Sides, Dark Chocolate Pecan Pie & Family-Style Holiday Feast

Dawn’s Thanksgiving Menu Recipes

Dawn’s Thanksgiving Menu Recipes bring stylish elegance with diabetic-friendly swaps to your holiday table. You’ll serve herb- roast turkey, cauliflower-and-potato mash with nutmeg, scratch green bean casserole, Mediterranean vegetable sides, homemade sweet rolls, and a dark chocolate pecan pie enriched with Hershey’s cocoa and brown sugar–style

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AutomatePro delivers! Automate Agile, Upgrade Better to finally escape manual testing traps. See how automation cuts upgrade risk, speeds releases, and strengthens documentation.

Automate Agile Upgrade Better

Automate Agile Upgrade Better and stop letting manual testing slow every release. When teams rely on spreadsheets, late UAT, and last-minute documentation, upgrades stall and risk explodes. With automation, however, you design tests once, reuse them across sprints and environments, and capture the evidence you need

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SecOps Process Overview Master GRC & SecOps: Cyber security GRC & Cyber Security Operations Center SOC partnering to assess critical events

Modern SecOps Incident Response

Modern SecOps Incident Response is no longer a static runbook. Today’s SOC must battle AI-powered attackers, exploding incident volumes, and hybrid cloud risk—while partnering tightly with ITSM to protect real business services. This guide shows how to build a world-class, AI-ready cyber security incident response playbook

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Nate Aitken — Slalom, ServiceNow Principal with Cognizant Team - Sean Patrick Dougherty. VP of Consulting at Thirdera/Cognizant, Michael Cardinal Global Head of ServiceNow Business Group CoE. and Dawn Simmons (Khan) RaptorDB & Workflow Data Fabric, Data Quality Management (DQ), AutomatePro CoE

AI-Ready Data Agile Automation

AI-Ready Data, Agile Automation defines how my first year at Cognizant came together: a Data Quality solution unveiled at Knowledge 2025, the U2 Dashboard at ServiceNow World Forum New York, and AI-driven Agile Test Automation with AutomatePro and Tony Fugere—all focused on modern data trust and

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AutomatePro ServiceNow Test Automation turns one Service Catalog request into a full demand→test→release pipeline. In this guide, you design the request, automate tests with AutoTest, generate living KBs in AutoDoc, and deploy safely to production using AutoDeploy—then reuse the pattern for every high-value workflow. Creating Automated Deployment Plans Recognizing AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required. AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required.

AutomatePro ServiceNow Test Automation

AutomatePro ServiceNow Test Automation turns one Service Catalog request into a full demand→test→release pipeline. In this guide, you design the request, automate tests with AutoTest, generate living KBs in AutoDoc, and deploy safely to production using AutoDeploy—then reuse the pattern for every high-value workflow.

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