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Watch List
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Blog
- 2021: VP Harris Inauguration Elevates Diversity and Executive Leadership
- Covid Cyber Employment Fraud: $Millions in Job Fraud, $Billions in Unemployment Fraud. Recruiters and Jobseekers Paradigm shift
- Does Post Covid Demand, "Evolve or Fold" Data Strategy?
- World Talent Economy Forum on Global Competitiveness
- Jobs n Career Success: Employment News
- CMDB Corporate Governance for Publicly Held Companies
- Top Trends in Project Management
- Freshwork's Multichannel vision for FreshService (ITSM)
- Microsoft Teams Tripping Transcription Tenancy.
- Uber's Call Center Security Social Engineering Massive System Breach
- Community Crisis Resource Reference List
- Financial Services Operations
- AI: Knowledge Centered Support
- Review and Approve Knowledge
- Predictive Intelligent Situational Awareness
- ROI: Demand AI Service Management
- ChatGPT Ethics and FTC
- Imperative: Governance Risk Compliance
- Gamifying ITSM Excellence
- AI Revolutionizes Service Management
- GRC Industry Reference Matrix
- Walk Up Experience- Design-To-Deliver
- AI & GRC Defense Against Security-Data Breach
- 5-Star ITSM Solutions
- Remedy to ServiceNow Migration
- 5-Step Policy-Compliance Risk Management
- Vulnerability Remediation RACI
- Be Your Best-Self Strategies
- Knowledge is AI-Power
- Artificial-Intelligence in Employment-Fraud Exploits
- RIDAC Log Management
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Embracing Equity in IT Service Management
- ITSMF: Erik Bock, Digital Business
- ServiceNow World: Chicago Wednesday, 11/02
- Today's HR Super Trends
- Empty Nester Creates Meaningful Mother's Day
- Constructive Feedback from Destructive Work Environment
- Noir and Grit: This is The Batman
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- March of International Women and Creating Ideas that bring Hope, Opportunity and Transformation
- IT Service Management News and Views
- Eye Strain: Modern Sources and Solutions
- Remembering Paradise by the iconic Meatloaf (Dead at 74 of COVID)
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Facebook's Response to "Whistleblower Protection Program" is new brand, MetaVerse
- Senate Hearing on Facebook Transparency an Accountability
- October 2021: Facebook's Platform Challenges
- Strategies to Stop Cyber Crime & Bullying
- San Francisco Bay Area: ITSMF News
- SNL lessons, hosted by Elon Musk
- 5 Ways to Create Opportunity with Social Leadership
- Happy Saint Patrick's Day
- INTERNATIONAL WOMEN'S DAY EDITION: Celebrating our World's Leaders
- Tribute In Memory: Heartland Rock Icon- Michael Stanley
- Middle East's Top CIO50 Innovation Leaders. #7 is the most visionary Healthcare CIO, I've worked with.
- TOP TIPS: Attracting LinkedIn Viewers
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ServiceNow
- Financial Services Operations
- Gamifying ITSM Excellence
- AI Revolutionizes Service Management
- GRC Industry Reference Matrix
- AI & GRC Defense Against Security-Data Breach
- Strategic Portfolio Management FAQs
- Service Catalog Process FAQs
- DevOps & Change Velocity
- Demystifying Taxonomy Categorization
- Email-to-Incident is Costly Inefficiency
- Role of CMDB-Management Service-Owner
- ServiceNow Virtual Agent Chatbot
- Vulnerability Response Workspace Module
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- AI and Improved Knowledgebase-Search
- Washington ESC or Knowledge Portal?
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- Efficient Workday to ServiceNow Integration
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- ServiceNow Executive Reporting Approaches
- SPM Gantt Chart Presentation
- CMDB Health Dashboard
- Incident On-call Best Practices
- BA Product Update Process
- Getting-Started ServiceNow Timesheet Management
- ServiceNow Service Catalog Builder
- 10 Cool Features Standard-to-Pro
- Comparing GRC & IRM
- Starting ServiceNow GRC Process
- Accelerate ServiceNow-Knowledge with Microsoft-Word
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- SPM Risk Management Process
- Pinned KB-Articles & deflection
- ServiceNow Document Management System
- Mastering Knowledge Article Pinning
- Persona Use & Administration
- AI-Powered AutomatePro & ServiceNow
- AutoPlan Release Setup Simplified
- AI: Dawn’s Demos AutomatePro
- Raptor Workflow Data Platform
- ServiceNow Xanadu AI Advantage
- SPM Collaborative Workspaces
- AI-Powered Xanadu & RaptorDB
- Explore AutomatePro Release 8.0.0
- Accelerating IRM & GRC
- Roadmap CMDB-HAM-SAM Value Recognition
- AutomatePro & ServiceNow Automated-Test
- Remote Support Success Strategy
- CMDB Powered Digital Transformation
- ServiceNow's Generative AI Revolution
- Knowledge after-Party #100DaysOfServiceNow
- Generative AI in ServiceNow-SPM
- Knowledge is AI-Power
- ServiceNow World: Chicago Wednesday, 11/02
- Jeffrey Nicoll, CEO of JIT and ServiceNow Executive Strategist
- AI-powered ServiceNow Tests
- Xanadu Upgrade: ServiceNow SPM
- Xanadu Upgrade: CMDB Plan
- AI Test-Powered ServiceNow
- Transforming Healthcare Software Catalogs
- Predictive Intelligence in ServiceNow
- California Wildfires: Lessons in Public-Sector Portals
- Impactful Incident Management Knowledge
- Starting ITSM Predictive Intelligence
- TPRM Business-Analyst Guide
- Robotic Process Automation Workflows
- Mastering Zing Search Optimization
- A-Z Data Fabric Glossary
- Workflow Data Integration Fabrics
- New in Performance Analytics
- Predictive Intelligence & ITSM
- Predictive Change Mastery
- Optimize ServiceNow ML Training
- HAM & SAM Base
- Foundations for Asset Management
- Xanadu Upgrade Drives Innovation
- Upgrades: AutoTest from ATF
- RaptorDB for Data Owners
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Visualize Governance Empower Decisions
- Data Fabric Governance & Quality
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- UC: AutoTest & AutoDocument
- ServiceNow Collaborative Workspace Management
- ServiceNow User Experience Analytics
- AutomatePro: Ditch Manual Agile
- Master Collaborative Workspace Planning
- Master Figma Developer Handoff
- Figma Based Design Tokens
- Known Error Process Essentials
- SAFe Release Planning Process
- Agile Automation’s Unexpected Value
- ServiceNow Workflow Data Platform
- Zero Copy Powers Performance
- Accelerate GenAI Workspace Delivery
- Careers Figma‑Powered ServiceNow
- Accelerate ServiceNow AutoDeploy Value
- Simplify CSDM Amplify Value
- Epic Chicago World Forum
- AutomatePro 9.0.2 Breakthrough Features
- Manual Deployment Defect Loops
- Setting Up Agile Boards
- RaptorDB Demo Data Anonymization
- Workspaces vs Service Portal
- Agile Center of Excellence
- ServiceNow Workspace Data Migration
- Agile Board or VTB
- ServiceNow Collaborative Workspace Strategies
- Trustworthy Data Faster Automation
- Comparing Demand Management Processes
- ServiceNow Test Automation Policy
- AutoMate Service Catalog Requests
- AutoTest Capability Maturity Model
- New in AutomatePro 9.2.1
- ServiceNow Dreams in Figma
- AutomatePro AutoTest 101
- Streamlining Service-Catalog Intake Success
- ServiceNow CMDB Storage Approach
- Toronto World-Forum Features DQ
- ServiceNow InnovationLabs Data Quality
- CSM AI/CX Journey
- ServiceNow Zurich Agentic CSM
- Salesforce vs ServiceNow SOM
- Agile Story Improvement Strategies
- Stop the War-Room Tax
- AutomatePro 90% Time-To-Test Readiness
- ServiceNow Test Automation Acceleration
- ServiceNow SPM document templates
- MyNow Business Process Library
- Now Assist for CSM
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Getting Started
- Introduction to Knowledge Management
- Knowledge Categorization "Find-ability"
- Productivity: Service Operations Workspace
- Conduct A Windows-Security Scan
- Burp Suite Professional & Web Security Process
- BMC Remedy ITSM Reference
- AI: ServiceNow Virtual-Agent Chatbot
- COE for Human Resources
- Getting Started: Engagement Manager
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Employee Journey Management ServiceNow
- Productivity Tips for Knowledge-Users
- Strategies for Manual Test
- TikTok for Digital Leaders
- Master Social Video Editing
- Understanding Security Encryption Standards
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- Predictive Intelligence in ServiceNow
- TPRM: Solving Vendor Risk
- Agent Assist Setup
- Artificial Intelligence A-Z Glossary
- Predictive Intelligence Knowledge Service
- Setup Free Azure DevOps
- Robotic Process Automation Workflows
- Optimize ServiceNow ML Training
- Effective Business Process Consultancy
- Automate New Hire Access
- AutomatePro: Greenfield ServiceNow Strategies
- Build ServiceNow Data Fabric
- Microsoft Sync Sanity Saving
- ServiceNow User Experience Analytics
- Master Figma Developer Handoff
- Known Error Process Essentials
- ESL ChatGPT Prompt Tips
- ServiceNow Collaborative Workspace Strategies
- Expert Business Process Overview
- ServiceNow InnovationLabs Data Quality
- ServiceNow Knowledgebase Dashboard Metrics
- Legal and Contract Operations
- Customer Relations Management (CRM)
- Project and Portfolio Management
- Agile Story Management Lifecycle
- Agile Story Improvement Strategies
- ServiceNow Acceptance Criteria Examples
- Stop the War-Room Tax
- ServiceNow Test Automation Acceleration
- ServiceNow SPM document templates
- MyNow Business Process Library
- Now Assist for CSM
- Defining Parameterized Test Approaches
- ITIL5 AI Service Management
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FAQs
- Knowledge Categorization "Find-ability"
- FAQs: Governance Risk Compliance
- Understanding Clop Ransomware Mitigation
- ServiceNow IRM SOX FAQs
- Strategic Portfolio Management FAQs
- Chat GPT FAQS
- Ticket Handling Infographic FAQs
- Service Catalog Process FAQs
- DevOps & Change Velocity
- Role of CMDB-Management Service-Owner
- Vulnerability Response Workspace Module
- How-To Import ServiceNow Stories 🚀
- Best of ServiceNow Vancouver
- Enhancing End-User Service Experience
- Washington ESC or Knowledge Portal?
- TikTok for Digital Leaders
- Mastering Telecommuting Efficiency
- Essential Laptop Migration Hacks
- AutomatePro A-Z Terminology Glossary
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Strategic Portfolio Management
- Understand ServiceNow's 2 SPMs
- Comparing ServiceNow-Strategic-PM to Microsoft-PM
- Efficient Workday to ServiceNow Integration
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- Timeline: ITBM to SPM
- SPM Project Templates
- SPM: Starting a Demand
- AutoMatePro AutoPlan Demand Management
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- SPM Risk Management Process
- Xanadu Upgrade: ServiceNow SPM
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- Epic Chicago World Forum
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- ServiceNow Test Automation Policy
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- Agile Story Management Lifecycle
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AutomatePro
- AutomatePro AutoTest Reference
- AutomatePro AutoTest: Getting Started
- AutomatePro AutoTest Custom-Testing
- Autotest: Test-Run Defects
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- AutoTest Case Planning
- AutomatePro Functions and Permissions
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- Introducing AutomatePro Control Console
- Troubleshoot AutoTest Run Issues
- QuickStart-AI Service Catalog Test
- 8.2 New AutoTest Features
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- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AI-Powered AutomatePro & ServiceNow
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- Costly Habit: Manual Test
- Transforming Healthcare Software Catalogs
- Upgrades: AutoTest from ATF
- BPC Heros & AutomatePro
- AutomatePro: Greenfield ServiceNow Strategies
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- UC: AutoTest & AutoDocument
- AutomatePro: Ditch Manual Agile
- Agile Automation’s Unexpected Value
- Accelerate ServiceNow AutoDeploy Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
- AutomatePro 9.0.2 Breakthrough Features
- Manual Deployment Defect Loops
- Agile Center of Excellence
- AutomatePro Managed Service Value
- Comparing Demand Management Processes
- ServiceNow Test Automation Policy
- AutoMate Service Catalog Requests
- AutoTest Capability Maturity Model
- New in AutomatePro 9.2.1
- Automate Agile Upgrade Better
- AutomatePro 9.2.1 Release Highlights
- Shai-Hulud NPM Worm Resurgence
- AutomatePro AutoTest 101
- Toronto World-Forum Features DQ
- CI/CD AutomatePro versus ServiceNow
- Stop the War-Room Tax
- AutomatePro 90% Time-To-Test Readiness
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Glossary Reference
- Security and IT Glossary
- Guided After-Action Report
- Security-Operations GRC Glossary
- Artificial Intelligence A-Z Glossary
- Business Process Improvement Glossary
- HR Glossary
- Strategic Portfolio Management Glossary
- Service Catalog/Portal A-Z Glossary
- AutomatePro A-Z Terminology Glossary
- Healthcare Compliance Simplified Framework
- A-Z Data Fabric Glossary
- SaaS Compliance Frameworks
-
ITSM
- ITSM Capability Model- L1
- One-IT: Effective Ticket Handling
- Service Catalog Order Guides
- Email-to-Incident is Costly Inefficiency
- CMDB Health Dashboard
- Incident On-call Best Practices
- Managing Incident Surge Problems
- High Volume Incident-Management Strategies
- Pinned KB-Articles & deflection
- Stockroom Asset Management Mastery
- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
- Predictive Intelligence & ITSM
- Predictive Change Mastery
- Xanadu Upgrade Drives Innovation
- Best Approach Problem Management
- Epic Chicago World Forum
- Shai-Hulud NPM Worm Resurgence
- SecOps Process Overview
- ITIL5 AI Service Management
- Chicagoland-HDI A Great 2025
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Service
-
Overview
- Productivity: Service Operations Workspace
- GRC Managed Risk
- GE Change Acceleration Process
- Overview: Employee Center Pro
- SOX Control-Management and Attestation
- RIDAC: Strategic Portfolio Management
- Artificial Intelligence A-Z Glossary
- Advanced Program Management
- AI: ServiceNow Virtual-Agent Chatbot
- Business Process Optimization Reviews
- Proper Ticket Handling Imperative
- Public Sector Digital Services
- Employee Journey Management ServiceNow
- Expert Business Process Overview
- Enterprise AI Adoption Process
-
UAT
- UAT- Approve or Reject Change
- Demo Service Catalog
- AutoTest Case Planning
- Strategies for Manual Test
- 8.2 New AutoTest Features
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
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- Epic Chicago World Forum
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Healthcare
- GRC Industry Reference Matrix
- Broad's AI COVID-19 Solutions
- KAUST: AI-Healthcare Innovation
- Eye Strain: Modern Sources and Solutions
- Covid and Omicron 911, That was my Emergency
- Fresh Juicing for Healing: Dawn's COVID Part 2 (Omicron edition)
- Transforming Healthcare Software Catalogs
- Healthcare Compliance Simplified Framework
- Epic Chicago World Forum
- AI-Prompts for Cognitive Recovery
- Alexa Productivity: Cognitive Focus
- Domestic Violence Long-Covid Fainting
- Long Covid/DV Syncope
- Healthy Turkey Leftover Transformations
-
Chat GPT
- Chat GPT Awesomeness
- Prompt-Powered Business Solutions
- C-Suite CxO ChatGPT Prompts
- Brilliant Productivity ChatGPT Prompts
- ESL ChatGPT Prompt Tips
- AI-Prompts for Cognitive Recovery
- Expert COE Strategy Prompts
- ChatGPT Nonprofit Prompt Ideas
- ChatGPT Meeting Summary Automation
- Expert Business Process Overview
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Security Operations (SecOps)
- SecOps Vulnerability Response Lifecycle
- Vulnerability Response Workspace Module
- Vulnerability Remediation RACI
- Security Incident Response Introduction
- Introducing Security Incident Response
- Vulnerability Response Test Plan
- High Volume Incident-Management Strategies
- Understanding Security Encryption Standards
- TPRM: Solving Vendor Risk
- BA Guide: Vulnerability Response
- Epic Chicago World Forum
- Modern SecOps Incident Response
- Shai-Hulud NPM Worm Resurgence
- SecOps Process Overview
-
Agile
- Agile Scrum Master Guide
- DevOps Automated Test
- Quality Assurance Test Process
- Getting-Started ServiceNow Timesheet Management
- Optimized Sprint Capacity Plan
- Persona Use & Administration
- AutomatePro A-Z Terminology Glossary
- AutomatePro Accelerated Agile Sprints
- Advanced ServiceNow Test Automation
- AI-powered ServiceNow Tests
- 80% Outages: Unauthorized Change
- Upgrades: AutoTest from ATF
- Effective Business Process Consultancy
- CAP Agile Story Grooming
- Data Fabric Governance & Quality
- Automated Test Platform Health
- AutomatePro AutoDocument from AutoTest
- AutomatePro: Ditch Manual Agile
- Agile Automation’s Unexpected Value
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- Agile Center of Excellence
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- New in AutomatePro 9.2.1
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Knowledge Management
- Productivity Tips for Knowledge-Users
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- Pinned KB-Articles & deflection
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- Starting ITSM Predictive Intelligence
- Predictive Intelligence Knowledge Service
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Workday
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Network Connectivity Solutions
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Business Process Methodologies
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- Strategic PPM Risk Management
- AI-Powered AutomatePro & ServiceNow
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Service Catalog & Request Management
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Artificial Intelligence
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Integrated Risk Management
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Microsoft
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- Project Monthly Reporting Software
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AI: Generative Artificial Intelligence
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- AI Video Editing Hacks
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- AI: Dawn’s Demos AutomatePro
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Global News & Views
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Digital Business Process
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- Automate New Hire Access
- Build ServiceNow Data Fabric
- Trusted Data Governance
- Understanding Inclusive Global Communication
- Master Collaborative Workspace Planning
- Figma Based Design Tokens
- AI Powered Excellence Centers
- Data Quality Dimensions Metrics
- SAFe Release Planning Process
- Mastering Uniqueness & Consistency
- Accelerate GenAI Workspace Delivery
- Simplify CSDM Amplify Value
- Ignite Impact Driven CoE
- Epic Chicago World Forum
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Generative AI
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Jobs n Career
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Design
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Success & Motivation
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Team
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Cyber Security
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Success and Miotivation
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Apple
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TikTok
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Governance, Risk, Compliance
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IT Operations Management
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HRSD
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UI and UX
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Data Management
- Master Data Quality Dimensions
- Build ServiceNow Data Fabric
- Trusted Data Governance
- ServiceNow User Experience Analytics
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- Mastering Uniqueness & Consistency
- Zero Copy Powers Performance
- Simplify CSDM Amplify Value
- Epic Chicago World Forum
- ServiceNow Workspace Data Migration
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- CxOs Demand Trusted Data
- Toronto World-Forum Features DQ
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Financial and Procurement
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Figma
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Google
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Healthy Inspirations
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RaptorDB
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Sales Order Management (SOM)
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Customer Service Management
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Market Comparison
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Agile DevOps CI/CD
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- ServiceNow Acceptance Criteria Examples
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- ServiceNow SPM document templates
- ServiceNow AI Build Program
- Defining Parameterized Test Approaches
- ITIL5 AI Service Management
- AI Scaled CxO Leadership
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Jira
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Foodies Corner
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ITIL
AI Powered Career Resilience
AI-Powered Career Resilience is essential in today’s rapidly evolving job market. These emerging roles will increasingly focus on high-demand skills like data analysis, strategic oversight, and AI supervision. Adapting quickly to AI-driven environments has now become critical for workforce resilience.
- Research predicts AI could potentially displace 85 million jobs by 2025.
- However, it’s also expected to create 97 million new roles in that same timeframe.
I’m thrilled to introduce an AI Career Resilience Strategy to guide those eager to build resilience within an AI-powered workforce. This week, I’m presenting on how enterprises actively use AI and how professionals can leverage it for growth. One question I hear often focuses on the strongest business cases for AI—especially when it comes to maintaining job security.
Let’s dive deeper and explore how AI not only elevates existing roles but also creates a wealth of valuable new opportunities.
Inspiration struck from my friend, Enamul Haque, a leading AI Subject Matter Expert and Amazon bestselling author on AI and Technology. Enamul recently delivered a powerful address, “The Future of Employability: Man vs. Machine and the Role of Personal Brand.” for Queen Mary University’s Storytelling Unboxed initiative! His talk dove into the evolving job market, the rapid rise of AI, and the essential role that personal branding now plays in building true career resilience.
Visit his LinkedIn profile to watch the recording and absorb his inspiring message and insights on this critical topic.
To stay competitive, embrace technology. When you get comfortable with new tools, you boost productivity, and you increase your market value.
Trends Driving the Demand for AI-Powered Career Resilience
Companies increasingly hire hiring professionals skilled in data analysis and AI process management. Recruiters and hiring managers now prioritize candidates who grasp AI’s operational impact and communicate its value effectively across teams.
- Job market trends highlight a growing demand for AI skills across industries. LinkedIn reports a 74% annual increase in AI-related job postings,, particularly in IT, finance, and customer service.
- The U.S. Bureau of Labor Statistics (BLS) projects a 15% growth in data science and AI-related fields through 2030, with hundreds of thousands of new jobs emerging in these high-demand areas.
Evolving Traditional Job Roles: AI-Enhanced Roles vs. Traditional Roles
As AI rapidly reshapes industries, traditional job roles evolve to keep up. In today’s fast-changing market, understanding the difference between AI-enhanced roles and traditional roles is essential to stay competitive. Traditional roles often involve repetitive tasks, while AI-enhanced roles shift professionals into more strategic, high-impact work.
With AI, professionals gain valuable data-driven insights and robust automation tools, allowing them to solve problems faster and achieve more. This shift not only redefines job responsibilities but also opens new doors for career growth and skill-building. By embracing AI’s potential, you prepare yourself for roles that require critical thinking, adaptability, and seamless collaboration with advanced technology.
AI’s Impact: Transforming Jobs from Routine to Strategic
AI is actively making jobs more dynamic, shifting work away from routine tasks and toward strategic, high-value roles. This evolution leads to higher compensation and stronger growth opportunities for those ready to adapt. Here’s a closer look at how AI-enhanced roles stack up against traditional roles:
AI-Enhanced Roles vs. Traditional Roles: Key Differences
| Aspect | Traditional Roles | AI-Enhanced Roles |
|---|---|---|
| Job Description | Routine, task-focused | Strategic oversight, data-driven insights |
| Key Skills Needed | Basic problem-solving, data entry | Data analytics, AI model refinement |
| Responsibilities | Repetitive tasks, documentation | High-impact analysis, decision-making |
| Compensation | Lower, limited strategic value | 20-30% higher with AI specialization |
| Projected Growth | Decline by 10-15% | 20% growth in strategic, data-focused roles |
AI Free Tools to Develop Skills
Explore these free and affordable AI tools to build essential skills in decision-making, analytics, ITSM, NLP, and content creation. Each tool provides valuable hands-on experience, setting you up for success in an AI-driven world.
AI-Driven Decision-Making Tools
Use these tools to gain critical decision-making skills with AI-powered analysis and modeling capabilities.
| Tool | What It Does | Why It’s Useful | Cost | Start Here |
|---|---|---|---|---|
| Google Colab | Python environment for ML projects | Ideal for ML experimentation | Free | Google Colab |
| IBM Watson Studio | Tools for data analysis and modeling | Comprehensive AI suite | Free Tier | IBM Watson Studio |
Analytics and Data Visualization
These tools make data visualization and analytics easy, helping you uncover insights and analyze data from multiple sources.
| Tool | What It Does | Why It’s Useful | Cost | Start Here |
|---|---|---|---|---|
| Tableau Public | Interactive data visualization | Quickly uncover insights | Free | Tableau Public |
| Google Data Studio | Dashboards and visual reports | Combines data from sources | Free | Google Data Studio |
| Power BI Desktop | Data visualization and business intelligence | Robust analytics | Free | Power BI Desktop |
Machine Learning & Problem Solving
Develop essential ML skills with these user-friendly platforms for model building, coding, and experimentation.
| Tool | What It Does | Why It’s Useful | Cost | Start Here |
|---|---|---|---|---|
| Kaggle Notebooks | Jupyter notebooks for ML projects | Hands-on ML experience | Free | Kaggle Notebooks |
| Google AutoML | Custom ML models with minimal coding | Perfect for beginners | Free Tier | Google AutoML |
| Azure Machine Learning | ML model creation and deployment | Powerful on MS cloud | Free Tier | Azure Machine Learning |
IT Service Management (ITSM) and Workflow Automation
These tools offer hands-on ITSM experience, guiding you in learning essential skills for ticketing, workflow automation, and service management. I especially recommend the FreshWorks Academy Training and Tutorials for AI, ITIL, and ticketing systems. Their “Getting Started” guides make diving into ITSM simple and engaging!
| Tool | What It Does | Why It’s Useful | Cost | Start Here |
|---|---|---|---|---|
| ServiceNow Developer Instance | ITSM configurations for hands-on practice | Builds ITSM and automation skills | Free | ServiceNow |
| Zoho Desk Free | Helpdesk automation and ticketing | Intro to ticketing and workflows | Free Tier | Zoho Desk |
| Freshdesk Free | Ticket and support management | Practice support automation | Free Tier | Freshdesk |
NLP and AI Chatbots
Learn to build and manage chatbots with these AI-driven NLP tools, perfect for creating interactive, conversational AI.
| Tool | What It Does | Why It’s Useful | Cost | Start Here |
|---|---|---|---|---|
| Dialogflow | Google’s chatbot design platform | Build conversational AI | Free Tier | Dialogflow |
| Microsoft Bot Framework | Builds and connects chatbots | Create AI-powered bots | Free Tier | Microsoft Bot |
| Rasa Open Source | Open-source custom chatbot platform | Advanced chatbot development | Free | Rasa |
Content Creation, Text Editing, and Visualization
Create professional content easily with these AI-driven tools, perfect for graphic design, writing, and advanced text generation.
| Tool | What It Does | Why It’s Useful | Cost | Start Here |
|---|---|---|---|---|
| Canva (Free) | AI-driven templates for graphic design | Fast content creation | Free Version | Canva |
| Copy.ai | AI-powered writing assistant | Quick content generation | Free Tier | Copy.ai |
| Grammarly | Grammar and style improvement tool | Enhances writing professionalism | Free Tier | Grammarly |
| Hemingway Editor | Improves readability and grammar | Clear, concise writing | Free | Hemingway |
| OpenAI GPT-3 Playground | Advanced text generation and NLP | Explore advanced NLP | Limited Free | GPT-3 Playground |
These AI tools offer essential skills in decision-making, analytics, ITSM, NLP, and content creation. Start using them to gain practical experience and build a solid foundation in AI applications.
Education and Skills Certification
Certifications open doors to career growth, building essential skills for high-demand roles. Below is a list of both free and paid certifications that enhance skills in data analytics, project management, AI, cloud computing, and more. Each course aligns with high-growth industries, providing valuable credentials for career advancement.
Free Certifications for Career Advancement
These free certifications cover foundational skills in data analytics, cloud, AI, and project management. Each one builds in-demand expertise, boosting employability in high-growth fields.
| Certification | Cost | Skills Taught | Job Outlook |
|---|---|---|---|
| Google Data Analytics Certificate | Free with aid, $39/month | Data cleaning, analysis, visualization | High demand for Data Analysts, 25% growth by 2030 |
| IBM Data Science Professional Certificate | Free with aid, $39/month | Python, data visualization, ML basics | Strong growth in Data Science, 15% projected growth |
| Harvard CS50: Intro to Computer Science | Free on edX | Coding, problem-solving, algorithms | High need for Software Developers, 22% growth |
| AWS Cloud Practitioner Essentials | Free on AWS | Cloud concepts, security, architecture | Growing demand for Cloud Practitioners |
| HubSpot Inbound Marketing Certification | Free | Content creation, lead generation, marketing | Digital marketing roles on the rise, 10% growth |
| Microsoft AI Classroom Series | Free | AI basics, ML, responsible AI | Growth in AI and Machine Learning |
| Google IT Support Professional Certificate | Free with aid, $39/month | Troubleshooting, customer service, networking | Steady demand for IT Support, 8% growth |
| edX: Project Management MicroMasters (RIT) | Free limited access, $1,080 | Project planning, agile methods, risk | High demand in Project Management, 33% growth |
Rise Up with ServiceNow Skills
Explore ServiceNow certifications for ITSM and workflow expertise:
Paid Certifications for Specialized Skills and Career Growth
These paid certifications offer targeted skills in cybersecurity, cloud, project management, data science, and AI. Each certification aligns directly with high-growth areas, enhancing career prospects with stronger compensation and opportunities.
| Certification | Cost | Skills Taught | Job Outlook |
|---|---|---|---|
| CISSP: Certified Information Systems Security Professional | $749 exam fee | Security architecture, risk management | High demand for Cybersecurity, 33% growth |
| Google Professional Cloud Architect | $200 exam fee | Cloud architecture, deployment, operations | Strong growth in Cloud Architecture |
| PMP: Project Management Professional | $405 members, $555 non-members | Project planning, agile methodology | High demand in Project Management |
| CompTIA Data+ | $239 exam fee | Data mining, visualization, governance | Growing demand for Data Analysts |
| ServiceNow Certified Implementation Specialist | ~$200 exam fee | ServiceNow solutions, ITSM, workflows | High demand for ServiceNow Admins |
| Coursera MBA (iMBA) – University of Illinois | $23,000 | Business strategy, financial analysis | High demand for Product and Management roles |
| edX MicroMasters in AI – Columbia University | $1,188 | Machine learning, AI ethics | Demand for AI Specialists, 22% growth |
| Microsoft Certified: Azure AI Engineer Associate | $165 exam fee | NLP, AI solutions on Azure | High demand for AI & Cloud Engineers |
| MIT Sloan AI for Business Strategy | $3,200 | AI in business, strategy, machine learning | High demand for AI Strategists |
| Coursera MasterTrack – Data Science (University of Illinois) | $4,000 | Advanced analytics, machine learning | Growing need for Data Scientists |
These certifications pave the way for career growth by building essential skills aligned with today’s high-growth industries. Whether free or paid, each certification offers valuable expertise to thrive in an AI-powered economy.
Other AI Powered Career Resilience
- 100 Companies Hiring for Fully Remote Jobs | FlexJobs
- AI Assist’s Rockstar-Agents
- Association of Generative AI Best Practices | LinkedIn
- CIO Most in Demand Generative AI Jobs
- Cybersecurity Jobs 7X Growth-Opportunity
- Global Institute of Artificial Intelligence: Overview | LinkedIn
- Growing Demand for AI Experts: The Shortage of Workers in 2024 | Medium
- Jobs n Career Success- eNews
- Now Assist for IT Service Management (ITSM)
- ServiceNow’s Generative AI Revolution – Dawn Christine Simmons
- Using Predictive Intelligence (servicenow.com)
- AI Fear
- AI impacts on hiring
- AI job skills
- AI skill-building for professionals
- AI workforce transformation
- AI-powered career resilience
- AutomatePro AI
- C-level AI strategy
- Employment Trends
- future-proof careers
- IT and AI jobs
- job security in AI
- jobs n career success
- Layoff support
- recruiter AI trends
- ServiceNow Xanadu