AutomatePro 9.2.1 Release Highlights
AutomatePro 9.2.1 Release Highlights matter right now because ServiceNow upgrades no longer arrive at a gentle pace. Zurich, Yokohama, and soon Xanadu demand faster testing cycles, smarter DevOps, and AI-powered governance. AutomatePro 9.2.1 lands precisely in that pressure zone, bringing intelligent ServiceNow test automation, GenAI-driven capabilities, and streamlined release workflows into one Store-certified app.
AutomatePro is setting the pace at World Forum as a clear leader in AI, showing how GenAI and intelligent automation can finally attack the manual quality bottlenecks that slow every ServiceNow program. The spotlight on AutomatePro’s ability to turn error-prone, spreadsheet-driven testing and documentation into continuous, AI-powered ServiceNow test automation and DevOps.
Why AutomatePro 9.2.1 Matters for Manual Testers
ServiceNow upgrades no longer move slowly. Zurich, Yokohama, and soon Xanadu arrive faster than manual test scripts, spreadsheets, and screenshots can keep up. AutomatePro 9.2.1 Release Highlights land right in that gap, turning manual work into AI-powered ServiceNow test automation that is easier to repeat, easier to trust, and easier to audit.
Instead of building every test by hand, AutomatePro 9.2.1 lets you:
- Use GenAI (“text to test”) with AutomatePro+ to turn plain-language steps into draft tests.
- Run AutoTest, AutoDeploy, AutoMonitor, and AutoDoc together so tests, releases, monitoring, and documentation stay in sync.
- Treat every upgrade as a predictable, AI-ready event, not a risky fire drill.
Manual testers still matter. However, with AutomatePro 9.2.1 they move from typing the same steps again and again to reviewing, refining, and owning smarter automated coverage.
What’s Special About AutomatePro 9.2.1
AutomatePro 9.2.1 Release Highlights for AI-ready ServiceNow upgrades include:
- Alignment with Zurich, Yokohama, and Xanadu, so one automation strategy covers current and upcoming releases.
- Stronger AutoTest (visual editor, block parameters, folder-based scheduling, multi-configuration runs).
- Smarter AutoDeploy (mergeable change plans, remote lookups, controlled role elevation).
- Better AutoMonitor (folder-level scheduling) and AutoDoc (upgrade readiness reports based on selected test packs).
- AutomatePro+ layered on top with Now Assist GenAI for text-to-test generation and summarisation.
For someone used to manual testing, that means:
- Faster regression runs before every upgrade.
- Less rework when forms or flows change.
- Clearer evidence for CAB, audit, and compliance.
Cognizant and AutomatePro DevOps Trends with Tony Fugere and Chris Pope
Cognizant recently met with AutomatePro to align on the next wave of DevOps value: converting manual testing to AutomatePro’s agile automation of test through release. As this partnership deepens, more ServiceNow customers will connect RaptorDB, trusted zero-copy customer data, and Data Quality directly into AutomatePro, so real usage patterns drive which stories we build, which GenAI tests run, which changes AutoDeploy promotes, and which risks AutoMonitor flags first. Over time, this creates a self-optimizing ServiceNow ecosystem where live data and quality signals continually shape testing, releases, and decisions. And because GenAI and large language models pull in data from everywhere, this approach makes one thing very clear: AI only works at scale when Data Quality and agile automation are in front of the LLM, not chasing behind it.
AutomatePro 9.2 Release Highlights for AI-Ready ServiceNow Upgrades
What’s Special About AutomatePro 9.2.1
AutomatePro 9.2.1 Release Highlights for AI-ready ServiceNow upgrades include:
- Alignment with Zurich, Yokohama, and Xanadu, so one automation strategy covers current and upcoming releases.
- Stronger AutoTest (visual editor, block parameters, folder-based scheduling, multi-configuration runs).
- Smarter AutoDeploy (mergeable change plans, remote lookups, controlled role elevation).
- Better AutoMonitor (folder-level scheduling) and AutoDoc (upgrade readiness reports based on selected test packs).
- AutomatePro+ layered on top with Now Assist GenAI for text-to-test generation and summarisation.
For someone used to manual testing, that means:
- Faster regression runs before every upgrade.
- Less rework when forms or flows change.
- Clearer evidence for CAB, audit, and compliance.
Why the Embedded License in 9.2.1 Is a Big Deal
AutomatePro 9.2.1 ships with 277 custom tables embedded in the license on the ServiceNow Store. In simple terms, AutomatePro “brings its own tables,” so you don’t normally burn down your general ServiceNow custom-table entitlement.
You get three big benefits:
| 9.2.1 Embedded License Benefit | Why It Helps You |
|---|---|
| No surprise licensing hits | You add AutomatePro for test automation and don’t get asked to buy extra custom-table packs, so you avoid hidden platform costs. |
| Predictable automation spend | Automation growth across AutoTest, AutoDeploy, AutoMonitor, and AutoDoc stays inside one subscription, which keeps budgets simple and stable. |
| Freedom to use full features | Architects can use the full AutomatePro data model—blocks, plans, schedules, results, monitors, docs—without trimming features just to save tables. |
Because of this embedded licensing, the conversation shifts from “Can we afford the tables?” to “How far can we push AI-powered ServiceNow test automation and DevOps with AutomatePro 9.2.1?”
Summary of core modules and GenAI-powered capabilities
AutomatePro 9.2 Release Highlights revolve around seven tightly integrated modules:
Here’s a streamlined features table with an extra column on how to see the value and what value it actually delivers.
| Module / Feature | What It Does | How to See the Value in Practice | Value It Delivers |
|---|---|---|---|
| AutoPlan | Automates planning, requirements, and design; captures epics, stories, and structured requirements; auto-generates Knowledge Articles and PDFs for stakeholders. | Start one pilot epic: capture requirements in AutoPlan, then let it generate docs instead of writing them manually. Compare effort, clarity, and rework against your last project. | Faster, cleaner requirements; fewer misunderstandings; ready-made knowledge and design assets that keep business, dev, and QA aligned. |
| AutoDev | Converts approved requirements into development tasks, triggers automated defect alerts from test runs, and supports CI/CD-friendly workflows. | Link a set of AutoPlan stories into AutoDev, run tests, and watch how defects auto-create tasks. Track time from defect discovery to fix versus your manual process. | Shorter defect cycles, clearer traceability from story → code → test → fix, and smoother CI/CD handoffs. |
| AutoTest | Builds no-code tests tailored to your ServiceNow configuration, increases coverage, and schedules runs on continuous or ad-hoc cadences. | Take an existing manual regression pack, re-create it in AutoTest, then run it before and after a change. Compare execution time and number of issues caught. | Higher regression coverage, fewer missed edge cases, and dramatically reduced manual test effort for every release and upgrade. |
| AutoDeploy | Orchestrates automated deployments across instances with configurable manual intervention points to satisfy CAB and governance. | Use AutoDeploy for one release train: promote changes DEV → QA → PROD using change plans and approvals. Compare failure rates and rollback effort vs manual promotion. | More reliable releases, fewer deployment errors, and auditable, repeatable change paths that keep CAB and auditors comfortable. |
| AutoMonitor | Provides automated monitoring that detects errors, applies thresholds, checks security access controls, and responds to vulnerabilities. | Configure monitors for one critical workflow (e.g., incident creation) and watch alerts over a sprint. Compare how early you see issues vs relying on user tickets. | Earlier detection of problems, improved service availability, and stronger security posture with less manual log chasing. |
| AutoDoc | Generates ISO-aligned SOPs, run-books, and step-by-step training guides directly from executed tests. | Run a key test in AutoTest and let AutoDoc generate the document set. Compare creation time and completeness with your manually authored SOPs or run-books. | Consistent, audit-ready documentation in minutes instead of days, plus better onboarding and training materials for non-technical users. |
| AutomatePro+ | GenAI extension that uses Now Assist to generate tests from natural language, summarise test assets, and provide intelligent insights. | Have a process owner describe a test in plain language (“Create a P1, assign to Tier 2…”), then let AutomatePro+ generate the test. Measure how much faster this is than writing it by hand. | Rapid “text-to-test” creation, lower barrier for manual testers to enter automation, and smarter insights across your ServiceNow test portfolio. |
GenAI-Powered ServiceNow Test Automation in Version 9.2
Role of AutomatePro 9.2 in modern ServiceNow test automation
Enterprise teams still rely heavily on manual ServiceNow testing, even as upgrade frequency increases. AutomatePro However, AutomatePro 9.2 shifts this pattern by embedding AI-driven test automation directly into the platform. Because the app is designed specifically for ServiceNow, it understands tables, workflows, and configurations in a way generic test tools cannot. ServiceNow Store+1
Moreover, ServiceNow test automation with AutomatePro 9.2 supports:
- Faster regression testing before Zurich and Yokohama upgrades.
- Codeless design of test flows that reflect real user journeys.
- Smarter maintenance when workflows or fields change between releases.
As a result, ServiceNow leaders can move away from spreadsheet-driven UAT and toward automated, repeatable, auditable coverage across ITSM, HRSD, CSM, SecOps, and custom applications.
Connection between AutomatePro+ and Now Assist for AI-driven testing
AutomatePro 9.2 Release Highlights become even more compelling when paired with AutomatePro+, a separate paid Store app scoped as x_priit_ai_tools. ServiceNow Store AutomatePro+ integrates Now Assist capabilities and supports Yokohama and Xanadu Patch 7 releases, extending GenAI into your testing practice with “text to test” and summarisation skills. ServiceNow Store+2AutomatePro+2
Instead of manually defining every step, process owners can describe requirements conversationally:
“Create a P1 incident as an ITIL user, assign to Tier 2, verify SLAs, update work notes, and close with a customer-visible resolution.”
The GenAI feature then generates a draft ServiceNow test, which AutoTest can refine into reusable test blocks. Consequently, GenAI-powered ServiceNow test automation reduces the effort to build coverage while aligning with modern Google SEO expectations around helpful, experience-backed content—because you can document exactly how tests validate real business outcomes, not just generic flows. AutomatePro+1
Platform Upgrades for Zurich, Yokohama, and Xanadu
Alignment of AutomatePro 9.2 with ServiceNow Zurich and Yokohama
Platform compatibility sits at the heart of AutomatePro 9.2 Release Highlights. This version lists Zurich, Yokohama, and Xanadu as supported families, which means test automation can safely span current and near-future upgrades in a single solution. ServiceNow Store
Because ServiceNow’s release cadence continues at a twice-yearly pace, organisations struggle to keep regression packs current. AutomatePro AutomatePro 9.2 addresses that problem by aligning its automation engine and configuration model with the latest API and UI patterns. Therefore, teams can:
- Plan Zurich → Yokohama → Xanadu upgrade journeys using one test automation platform.
- Reuse AutoTest assets even as underlying platform features change.
- Maintain governance and DevSecOps checks inside a familiar ServiceNow-native interface.
Impact of bulk state management and configuration changes
Another AutomatePro 9.2 Release Highlight appears in the Platform section of the release notes:
- Configuration modules receive a re-ordering and restructuring for better navigation.
- System Properties are updated to ignore cache, reducing confusion from stale property values during testing.
- State Management gains support for bulk transition management and bulk approvals. ServiceNow Store
These changes accelerate the way administrators align states and approvals across test, staging, and production instances. Consequently, regression automation becomes easier to orchestrate because key records share the same lifecycle state, and approvals can be applied consistently for change plans or test scenarios.
AutoTest 9.2 Enhancements for ServiceNow Delivery Teams
Visual Test Plan Editor, block parameters, and list updates
For many teams, AutoTest is the primary entry point into AutomatePro 9.2 Release Highlights. The release notes call out several improvements: ServiceNow Store
- Visual Test Plan Editor now configures Block Parameters, allowing test blocks to handle variations such as user roles, data sets, or regional settings without rewriting flows.
- Bulk List Editing expands to cover additional fields on Test Plan, Test Block, and Test Environment tables, enabling in-list updates instead of record-by-record edits.
- Manual Testing logic improves by preventing Combined Stages from targeting retired Test Plans or Manual Plans, which avoids execution errors and broken UAT runs.
Collectively, these AutoTest 9.2 enhancements enable ServiceNow test automation with AutomatePro to stay flexible as configurations evolve. Furthermore, they reduce maintenance overhead, which directly supports the Google 2025 helpful-content guidance: tools that lower friction in real workflows usually map to more valuable, trustworthy content in your documentation and blog posts.
Test scheduling, folder hierarchy, and configuration sets
Scheduling sits at the intersection of speed and safety. AutomatePro 9.2 Release Highlights include several scheduling improvements: ServiceNow Store
- Test Scheduling’s Wizard understands folder hierarchy, so teams can group test assets by product line, domain, program increment, or release wave.
- Test Configuration Sets allow a single Test Plan to execute across multiple configurations—such as different domains, languages, or regional variations—without duplicating the plan.
As a result, GenAI-powered ServiceNow test automation becomes easier to operationalise:
- Nightly regression packs can target specific folders, aligned with SAFe ARTs or business units.
- Multi-configuration runs validate diverse production-like conditions using the same logical test definition.
When combined with AutoMonitor and AutoDoc, this scheduling flexibility becomes a backbone for continuous testing and continuous compliance.
Deployment, Monitoring, and Documentation Upgrades
AutoDeploy 9.2 change plans, remote lookups, and role elevation
AutomatePro 9.2 Release Highlights do not stop at testing. AutoDeploy deepens its CI/CD capabilities with several enhancements: ServiceNow Store
- Change Plans can now merge into new plans while preserving previous conflict-resolution decisions, which saves analyst time and prevents repeated debates over the same conflicts.
- Remote lookups gain default queries and additional columns, improving clarity when orchestrating deployments across instances.
- Role elevation becomes possible within a deployment, enabling tightly controlled privilege escalation during critical steps while maintaining an auditable trail.
Because ServiceNow DevOps increasingly focuses on risk-aware automation, these AutoDeploy 9.2 changes help organisations align with DevSecOps best practices and modern audit expectations.
AutoMonitor folder-based scheduling and AutoDoc readiness reports
Operations and documentation also receive important updates in AutomatePro 9.2 Release Highlights: ServiceNow Store
- AutoMonitor now schedules Monitor Jobs by Folder hierarchy, mirroring AutoTest’s scheduling patterns so monitoring views align with test packs and release waves.
- AutoDoc enhances its Upgrade Readiness Report by allowing selection of specific Test Packs, which ensures documentation reflects exactly which tests prove readiness for Zurich, Yokohama, or Xanadu.
Consequently, platform owners can align ServiceNow test automation, monitoring, and documentation into a single narrative:
- Tests validate changes prior to deployment.
- Monitors watch critical workflows after go-live.
- Reports document evidence for CAB, auditors, and regulators.
This closed loop maps directly to the “experience” and “trust” aspects of Google’s E-E-A-T expectations for 2025 content.
Implementation Roadmap for AutomatePro 9.2 Adoption
Preparation steps for platform owners and architects
Before adopting these AutomatePro 9.2 Release Highlights, architects should:
- Confirm family versions (Zurich, Yokohama, Xanadu) and patch levels across all ServiceNow instances targeted for automation. ServiceNow Store
- Inventory existing manual and automated regression packs, including any ATF flows, to decide what to migrate, wrap, or retire. Dawn Christine Simmons+1
- Evaluate Now Assist availability and licensing if you plan to implement AutomatePro+ for GenAI testing and summarisation. ServiceNow Store+1
- Align on an environment promotion path (DEV → QA → PREPROD → PROD) that AutoDeploy and AutoMonitor will support as part of CI/CD. AutomatePro+1
Because AutomatePro 9.2 consumes no additional custom table entitlement beyond its embedded license, you can focus governance conversations on process change, not platform licensing. ServiceNow Store
Phased rollout approach and success metrics for 9.2
To adopt AutomatePro 9.2 intelligently, follow a phased rollout:
- Pilot regression pack for a single domain such as ITSM Incident and Request, using AutoTest and AutoDoc to validate workflows and generate documentation.
- Introduce folder-based scheduling and Test Configuration Sets across a broader set of apps like HRSD or CSM, which demonstrates multi-configuration value.
- Extend automation to AutoDeploy, merging change plans for upcoming Zurich or Yokohama upgrades and embedding role elevation steps only where strictly necessary.
- Connect AutoMonitor, creating folder-aligned monitors that track the same workflows tested in regression packs.
- Activate AutomatePro+ on a subset of flows where text-to-test and summarisation will save the most effort.
Track metrics such as:
- Percentage of regression tests automated.
- Time to prepare an upgrade pack for Zurich or Yokohama.
- Number of defects caught pre-production vs post-production.
- Hours saved generating upgrade readiness documentation. AutomatePro+1
By improving these outcomes, you build a strong, data-backed story for AI-driven DevOps investment.
FAQ: AutomatePro 9.2 and ServiceNow Test Automation
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Q1. What are the main AutomatePro 9.2 Release Highlights?
AutomatePro 9.2 introduces improved configuration structure, bulk state management, enhanced AutoTest scheduling and test configuration sets, smarter AutoDeploy change plans, folder-based AutoMonitor jobs, and upgraded AutoDoc readiness reporting—all certified for Zurich, Yokohama, and Xanadu. ServiceNow Store
Q2. When was AutomatePro 9.2 released on the ServiceNow Store?
The AutomatePro 9.2 release went live on October 16, 2025, as confirmed in the ServiceNow Store version details.
Q3. Which ServiceNow releases does AutomatePro 9.2 support?
Compatibility includes Zurich, Yokohama, and Xanadu, enabling one automation strategy across three major families.
Q4. How does AutomatePro+ extend AutomatePro 9.2?
AutomatePro+ integrates Now Assist to power GenAI capabilities such as text-to-test generation and summarisation, supports Yokohama and Xanadu Patch 7, and requires a subscription to the core AutomatePro app.
Q5. Why choose AutomatePro instead of relying only on ServiceNow ATF?
AutomatePro offers a complete AI-driven DevOps suite—AutoPlan, AutoDev, AutoTest, AutoDeploy, AutoMonitor, and AutoDoc—plus AutomatePro+ for GenAI, which together deliver higher coverage, deeper documentation, and autonomous testing patterns compared with ATF alone.
Closing Thoughts on AutomatePro 9.2 Release Highlights
Ultimately, AutomatePro 9.2 highlights an improvements in how ServiceNow customers approach upgrades. The update synchronizes with Zurich, Yokohama, and Xanadu while embedding AI-powered testing, smarter deployments, better monitoring, and audit-ready documentation, in turn transforming risky release windows into manageable, repeatable processes.
Furthermore, when you attach AutomatePro+ and Now Assist, your ServiceNow test automation strategy gains GenAI acceleration without sacrificing control. Therefore, for teams who still depend on manual UAT spreadsheets and last-minute heroics, this version offers a practical roadmap to automated, AI-ready DevOps on the ServiceNow platform.
Other AutomatePro 9.2 Release Highlights & Resources
- AutomatePro 9.0.2 Breakthrough Features (you already have this article). Dawn Christine Simmons
- A guide on ServiceNow test automation best practices or Ditch Manual Agile (if already published).
- Any post on GenAI in ServiceNow DevOps or Now Assist in the enterprise.
- AutomatePro– ServiceNow Store page
- AutomatePro+ ServiceNow Store page
- Autonomous testing platforms recognition (Forrester landscape).
- Gen AI-driven DevOps automation.
- “How Barclays Reduced ServiceNow Testing Effort by 99% with AutomatePro”
