AI: Dawn’s Demos AutomatePro

AI: Dawn’s Demos AutomatePro: People often ask why I’m passionate about ServiceNow, especially with tools like AutomatePro. The reason? These platforms can solve real problems, drive innovation, and unlock automation potential.

Modernizing Service How Testing with AI: Dawn’s Demos AutomatePro

Recently, I showcased AutomatePro—a tool I’ve been exploring for its power to streamline testing and documentation in the ServiceNow Xanadu ecosystem. AutomatePro brings efficiency to workflows and opens exciting new possibilities.

During the demo, I aim to share exactly how AutomatePro transforms ServiceNow testing processes. As our community members expressed,

“Yes, Dawn, it sounds cool. I wish there were more show-and-tell videos so we could actually see what AI is bringing in AutomatePro and ServiceNow Xanadu. Let us see it in action!”

AI: Dawn’s Demos AutomatePro -a Game-Changer for ServiceNow

With that feedback, I decided to give everyone a firsthand look. This demo offered the perfect chance to highlight why I’m genuinely excited about the future AutomatePro is building within ServiceNow. Step-by-step, I showcased where AI and Automated Testing are already making a significant difference, driving efficiency and transforming processes across the board.

Key Takeaways- AI: Dawn’s Demos AutomatePro

With AutomatePro, ServiceNow users experience game-changing improvements in testing efficiency, speed, and coverage. Here’s a closer look at the key impacts:

• 75% Test Time Reduction: AutomatePro dramatically cuts down manual testing time. Now, tests complete in just two days rather than dragging on for weeks.
• 50% Increased Test Coverage: By switching to automated testing, AutomatePro offers faster, broader validation across ServiceNow applications, ensuring every corner is tested more thoroughly than manual efforts could achieve.
• 60% Faster Release Cycles: AutomatePro accelerates release cycles, reducing upgrade timelines from 4-6 months to just two months, enabling users to adopt new features faster and maintain platform currency.

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AutomatePro’s AI-Powered Efficiency

1. Automated Documentation: Instantly converts successful tests into knowledge articles, guided tours, and training materials.
2. Reusable Model Blocks: Builds reusable blocks like “Login” and “Create Incident” to streamline test setup.
3. Quickstart AI Testing: Generates new test plans in minutes, using existing records to automate repetitive tasks.

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Efficiency Stats

AutomatePro combines automation and AI to achieve testing at scale, keeping ServiceNow systems up-to-date and reducing the time required for updates and documentation. This tool not only improves testing but transforms it, ensuring systems are current, efficient, and aligned with the latest ServiceNow features.

Task/Activity	Manual Test Preparation	Automated Test Setup	AI-Driven Testing	Summary (3 Test Cases/Year)
Initial Setup Time	None	3-4 hours	1 hour	Manual: 0 hours Automated: 3-4 hours AI: 1 hour
Test Preparation Time	2+ hours (every run)	10-15 mins (if changes)	5 mins (analyze ticket)	Manual: 6+ hours/year Automated: 30-45 mins/year AI: 15 mins/year
Future Adjustments	2+ hours (every run)	10-15 mins (if changes)	Minimal adjustments	Manual: 6+ hours/year Automated: 30-45 mins/year AI: Minimal minutes
Efficiency	Low	High	Very High	Manual: Time-consuming Automated: Efficient after setup AI: Highly efficient

Thirdera: ServiceNow and AutomatePro Service Provider and Training Partner

Thirdera Inspires My Work Every Day

I am truly passionate about my work, and the people we work with at Thirdera, a Cognizant company. Here, we don’t just work; we partner with some of the smartest clients in industry. Together, Thirdera brings together a community of partners, experts, and clients, all driven by a shared commitment to making a meaningful impact. Through our collaborative culture and aligned purpose, we actively tackle real challenges and continuously elevate ServiceNow experiences.

Moreover, Thirdera University showcases best practices and the expansive capabilities of the ServiceNow Platform. Each workday at Thirdera is not only fulfilling but also inspiring, knowing I’m part of a team that empowers others and creates lasting value. Yes, I genuinely love my work and can’t wait to dive in every day!

Other AI: Dawn’s Demos AutomatePro Related References

• AutomatePro & ServiceNow Automated-Test
• AutomatePro Functions and Permissions
• AutoTest Best Practices Guide
• AutoTest Blog: tips and advice with AutomatePro
• Checklists for Completeness of Test Plan, Test Blocks, Test Steps, and Test Checks
• Community: Tagged Questions – Support Portal (automatepro.com)
• Custom Library :: AutomatePro Docs
• Explore AutomatePro Release 8.0.0
• AutomatePro – Support Portal
• How to generate documents and reports
• Introducing AutomatePro Classic Control Console – Dawn C Simmons
• I can’t find the right Action/Check to use?
• Learning Automate Pro LMS home – LMS (automatepro.com)
• Test-Run Defects – Dawn C Simmons