Author: Dawn Christine Simmons

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Holiday-Guide: Share Job Resources

Holiday Shutdown Survival Guide

Holiday Shutdown Survival Guide A practical, always-updated guide to government shutdown impacts—what’s open, what’s delayed, where to get help, and how families and businesses can navigate the weeks ahead.

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ServiceNow Dreams in Figma Export Spec FigJam Design: Learn how to export FigJam boards with full specs, transition into Dev Mode for inspection, and implement in ServiceNow portals—step‑by‑step guide for developers. Figma to ServiceNow Portal Master Figma Developer Handoff Guide for ServiceNow pros who are new to Figma—discover step-by-step methods to open design files, extract specs, and avoid delays caused by UI handoff confusion.

ServiceNow Dreams in Figma

ServiceNow Dreams in Figma connects Figma’s MCP Server to the ServiceNow Build Agent so teams can turn designs into governed, enterprise apps in minutes. Learn how MCP preserves design intent, why UX ROI is soaring, and what GenAI changes in Workspaces and Portals mean for your

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Job Bridges, Not Barriers unites recruiters, HR pros, and jobseekers to move fast—share roles, support unpaid federal workers, use 211, and turn setbacks into hires. Top Remote Controller Employers spotlights who hires remote finance controllers, the growth outlook, how to find roles efficiently, and why ServiceNow integration gives you an edge. Careers: Finance, Legal, Administration Jobs n Career Success- eNews

Job Bridges Not Barriers

Job Bridges, Not Barriers unites recruiters, HR pros, and jobseekers to move fast—share roles, support unpaid federal workers, use 211, and turn setbacks into hires.

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ServiceNow World Forum NYC Tomorrow, is taking place at Javits Center, located at 445 11th Ave, New York, NY 10001 transforms the iconic Jacob K. Javits Center into a hub of AI innovation and workflow intelligence. This is where the world puts AI to work — and where the next generation of RaptorDB, Workflow Data Platform, and AutomatePro Test Suite technology converge to redefine speed, trust, and performance.

ServiceNow World Forum NYC

ServiceNow World Forum NYC tomorrow is the biggest of the big ServiceNow World Forum NYC 2025 — a celebration of AI, RaptorDB, and Workflow Data Platform innovation. Here are my top sessions and insights to watch.

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AutomatePro ServiceNow Test Automation turns one Service Catalog request into a full demand→test→release pipeline. In this guide, you design the request, automate tests with AutoTest, generate living KBs in AutoDoc, and deploy safely to production using AutoDeploy—then reuse the pattern for every high-value workflow. Creating Automated Deployment Plans Recognizing AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required. AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required.

New in AutomatePro 9.2.1

New in AutomatePro 9.2.1 delivers faster ServiceNow test automation: parameterized blocks, folder-aware scheduling, multi-config runs, merged change plans, and scoped upgrade evidence. Store-listed compatibility with Zurich, Yokohama, and Xanadu means you can adopt quickly and keep shipping. See what changed and how to enable it today.

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Nominate Halloween Service Leaders. Spotlight SM/SD/AI excellence.” Badge: “No membership required.” Footer: “Deadline: Fri Oct 31 • 12am ET” + thinkhdi.com/events/awards. CTA: “Nominate Now.” Social caption: 🎃 Nominate Halloween Service Leaders—SM/SD/AI excellence! No membership needed. ⏰ Fri Oct 31, 12am ET → thinkhdi.com/events/awards 🏆 #HDIAwards #ITSM #RecognitionMatters On-image overlay: Headline: Nominate Halloween Service Leaders Subhead: Spotlight SM/SD/AI excellence Support: Deadline Fri Oct 31 • No membership required CTA/URL: thinkhdi.com/events/awards

Nominate Halloween Service Leaders

Nominate Halloween Service Leaders: 🎃 Global Service & Support Awards: 5-Day Nomination Sprint e Halloween week as your rallying point. Recognize IT Service Management, Service Delivery, Service Desk, and AI leaders—because recognition isn’t a perk; it’s a performance system. Moreover, the data is decisive: employees who

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AutoTest Capability Maturity Model- is a practical guide maps five levels of the test automation maturity model—complete with examples, KPIs, and a 90-day plan. Learn how modular test blocks, parameters, and configuration sets cut maintenance, boost coverage, and deliver daily regression signals with audit-ready evidence.

AutoTest Capability Maturity Model

AutoTest Capability Maturity Model practical guide maps five levels of the test automation maturity model—complete with examples, KPIs, and a 90-day plan. Learn how modular test blocks, parameters, and configuration sets cut maintenance, boost coverage, and deliver daily regression signals with audit-ready evidence.

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ServiceNow Service Catalog Builder

AutoMate Service Catalog Requests

AutoMate Service Catalog Requests simplify the path from intake to live service. Shape a clear demand, build a usable catalog item, automate tests (ATF + AutoTest), deploy with AutoDeploy, and publish an AutoDoc KB. Consequently, teams cut cycle time, raise confidence, and deliver reliable outcomes sprint

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AutoMatePro AutoPlan Demand Management transforms your test planning with powerful automation that streamlines autotest with automated planning for demand management, prioritizing strategic initiatives, and maximizing productivity. Unlock the full potential of your automation efforts—read on to learn how AutoPlan can revolutionize your workflow.

Demand-to-Delivery Automation Prompt

Demand-to-Delivery Automation Prompt Launch predictable releases with the Demand-to-Delivery Automation Prompt. Standardize phases, enforce testable AC, automate testing and deploys, and capture audit-ready evidence in ServiceNow with AutomatePro. Replace [TBD] fields and ship faster—safely and visibly.

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AutoTest Time to Value: AutoTest & AutoDocument is your solution for faster, smarter ServiceNow testing and documentation. With one test, you unlock reusable scripts, upgrade-ready validation, and auto-generated guides, videos, and reports—all without the manual effort.Quality Assurance Test Process: AutomatePro AutoTest: Getting Started

ServiceNow Test Automation Policy

ServiceNow Test Automation Policy practical policy: clear rules for manual vs. automated, standard test types (MVP/Upgrade/Clone), and audit-ready evidence—plus a 90-day rollout.

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