Application Impact Analysis Mandate
Application Impact Analysis Mandate (AIA) calls for a resilience framework leaders need in 2025, when AI agents and complex dependencies make “uptime” an incomplete measure of safety. This guide explains AIA, compares it to BIA, and delivers a 30-day executive sprint plan to prevent silent failure
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Explore USA Immigrant Support Resources for where to look to discover the top USA Immigrant Support Resources. Find and Share those resources available for crisis situations affecting USA Visitors or New Immigrants awaiting Social Security, offering emergency aid, healthcare, legal help, ESL programs, student services, and
Read MoreNominate Halloween Service Leaders
Nominate Halloween Service Leaders: 🎃 Global Service & Support Awards: 5-Day Nomination Sprint e Halloween week as your rallying point. Recognize IT Service Management, Service Delivery, Service Desk, and AI leaders—because recognition isn’t a perk; it’s a performance system. Moreover, the data is decisive: employees who
Read MoreEmpowerment After Domestic Assault
Empowerment after Domestic Assault In the aftermath of trauma, empowerment becomes an act of rebellion and renewal. This powerful guide reveals 11 choices every survivor can make to transform fear into freedom. Learn how to rebuild self-trust, reclaim your health, and restore the life that violence
Read MoreProtective Orders Save Lives
Protective Orders Save Lives—especially when survivors act early, document thoroughly, and hold abusers accountable. This article explores what is and is not abuse, with legal examples and expert insights on alcohol-related domestic violence.
Read MoreBless What You Release
Bless What You Release- Every unused item has the power to transform a life. When you release what no longer serves you, you create more than closet space—you create dignity, warmth, and hope for survivors in crisis. A blanket becomes comfort, a jacket becomes safety, and
Read More09/11/2001 Continuity Imperative
09/11/2001 Continuity Imperative. On 09/11/2001, I watched from Colorado as our service desk supported WTC 2. Years later, my article with Beth Epstein became a national reference in healthcare and government. Today, continuity must expand further—to every sector and every leader.
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