Tag: IT Service Management

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HDI Elevates Support World by transforming today’s IT service and support professionals into tomorrow’s thought leaders. With over 30 years of trusted expertise, HDI bridges people, processes, and performance—empowering communities, uplifting careers, and driving measurable outcomes across the evolving landscape of service management. Get involved and experience how HDI creates value that lasts.

HDI Elevates Support World

HDI Elevates Support World by transforming today’s IT service and support professionals into tomorrow’s thought leaders. With over 30 years of trusted expertise, HDI bridges people, processes, and performance—empowering communities, uplifting careers, and driving measurable outcomes across the evolving landscape of service management. Get involved and

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Judith Price and I worked in Silicon Valley and later to Colorado- Sun Microsystems in Silicon Valley and then to Colorado. Many of us were working int ITSM data center ownership and CMDB at the time. https://www.datacenterknowledge.com/investing/sun-s-colorado-consolidation-saves-millions – Sun Microsystems squeezed 165,000 sq. ft. of legacy data centers into a 700 sq. ft. ultra-efficient Broomfield site using virtualization, free cooling, overhead spot cooling, and flywheel UPS to save millions.

Judith Price

Judith Price endorsement of Dawn's work when at Sun Microsystems. Judith was a trusted leader of people, process and technology.

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Raj Chock: AI & Automation Program Director @ Gilead Sciences at Cognizant

Raj Chock

Raj Chock is an exceptional IT transformation and program leader with over two decades of experience in digital transformation, AI implementation, and enterprise service management. Known for his ability to unite teams, scale agile delivery, and unlock measurable business outcomes, Raj consistently delivers clarity, confidence, and

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DawnCSimmons 2

Silicon Valley: iTSMF (IT Service Management Forum)

What is itSMF? itSMF IT Service Management Forum International: itSMF USA is part of itSMF International, with over 60,000 members in 50+ countries connecting, learning and growing Service Management best practices through a powerful network of industry professionals, white papers, webinars, podcasts, conferences that creates an

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