Tag: itil 4

ITIL 4: What is a CMDB, How it Delivers Value

“The ITIL SVS describes how all the components and activities of the organization work together as a system to enable value creation. Each organization’s SVS has interfaces with other organizations, forming an ecosystem that can, in turn, facilitate value for those organizations, their customers, and other stakeholders.” ITIL 4 Foundation by AXELOS  Definition of CMDB: CMDB […]

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ITIL

Utilize ITIL 4 holistic service management focus on ‘end-to-end service management from demand to value’. Provide guided journey to digital transformation. Optimizes operating models for tech-enabled products and service delivery. Provides innovation guidelines for IT operations management, Agile, DevOps and Lean in the domain of service management. Optimizes “a framework for service management” for complimenting  […]

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Create Service Value

Create Services that keep the Service Value Chain core for creation, delivery, and ongoing improvement of services.  Six key activities create value.  Consider them in the People, Products, Partners, and Processes that support the demand for produces and services. Plan Engage Design and Transition Obtain/Build Deliver and Support Improve

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