Archives: Knowledge Base

TPRM: Solving Vendor Risk: ServiceNow

TPRM: Solving Vendor Risk

TPRM: Solving Vendor Risk: ServiceNow Third-Party Risk Management (TPRM) helps organizations tackle escalating cybersecurity threats, regulatory compliance pressures, and supply chain vulnerabilities. With 60% of organizations experiencing a third-party breach, adopting a proactive risk management solution is critical. Read on to discover why businesses must act

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Impactful Incident Management Knowledge

Impactful Incident Management Knowledge

Impactful Incident Management Knowledge ensures faster resolutions and better user satisfaction. Learn how to optimize search, leverage ServiceNow plugins, and improve knowledge retrieval within the Incident Management process.

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California Wildfires: Lessons in Public-Sector Portals: Los Angeles is burning

California Wildfires: Lessons in Public-Sector Portals

Los Angeles wildfires devastated 14,117 acres and destroyed 7,000 structures, highlighting the critical need for advanced public-sector portals in disaster management. Discover how ServiceNow’s platform transformed constituent services and why expanding these tools is essential for future disaster preparedness.

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ServiceNow Workflow Data Fabric & Predictive Intelligence Knowledge Service is transforming ITSM by improving knowledge findability, reducing search times by 40%, and cutting resolution delays by 30%. Learn how AI-powered search enhances ServiceDesk and fulfillment teams for faster, smarter issue resolution. Predictive Intelligence in ServiceNow transforms workflows by automating decisions, enhancing efficiency, and providing actionable insights. Learn how to leverage its capabilities across processes like ITSM, SPM, TPRM, and Vulnerability Response for unparalleled business agility and success.

Predictive Intelligence in ServiceNow

Predictive Intelligence in ServiceNow transforms workflows by automating decisions, enhancing efficiency, and providing actionable insights. Learn how to leverage its capabilities across processes like ITSM, SPM, TPRM, and Vulnerability Response for unparalleled business agility and success.

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Transforming Healthcare Software Catalogs

Transforming Healthcare Software Catalogs is revolutionizing the healthcare industry by automating workflows, ensuring compliance, and enhancing efficiency. Learn how cutting-edge strategies and tools like ServiceNow and AutomatePro are empowering healthcare providers to deliver seamless care and operational excellence.

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Costly Habit: Manual Test: Did you press that easy button?

Costly Habit: Manual Test

Costly Habit: Manual Test obscures inefficiencies that automation eliminates. Recover the hidden costs of manual testing versus the value of automated solutions like AutomatePro.

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AI Test-Powered ServiceNow with Xanadu AI offers unmatched capabilities for ITSM, ITOM, Vulnerability Response, Strategic Portfolio Management, and Knowledge Management. These features not only optimize workflows but also foster faster user adoption of new functionalities, ensuring your organization thrives in today’s fast-paced IT landscape.

AI Test-Powered ServiceNow

Automate ServiceNow Success to streamline testing and documentation. Learn how AutoTest and AutoDocument reduce errors, save time, and prepare your workflows for Xanadu AI’s advanced capabilities.

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Xanadu Release: ServiceNow's largest AI release that is AI Purpose Built for Industry; Designed to improve service and operational efficiency; AI ServiceNow Platform Actionable; Improved speed, scale, and data driven decision making.

Xanadu Upgrade: CMDB Plan

Xanadu Upgrade: CMDB Plan offers insight into critical AI-driven improvements for ServiceNow. Learn how to prepare your CMDB, ensure seamless mapping, and optimize workflows with proactive test strategies that reduce downtime and improve efficiency.

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Xanadu Release: ServiceNow's largest AI release that is AI Purpose Built for Industry; Designed to improve service and operational efficiency; AI ServiceNow Platform Actionable; Improved speed, scale, and data driven decision making.

Xanadu Upgrade: ServiceNow SPM

Xanadu Upgrade: ServiceNow SPM offers groundbreaking AI-powered features to improve testing efficiency by 60% and reduce errors by 40%. Discover how this upgrade streamlines ServiceNow processes and boosts organizational performance.

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Stockroom Asset Management Mastery: Achieve operational efficiency and cost savings with ServiceNow's solutions. CMDB Standard streamlines inventory tracking and lifecycle management, CMDB Professional on Xanadu offers advanced health monitoring and CI relationship insights, and FSM Professional optimizes field operations with scheduling, work order management, and mobile tools. Together, these tools enhance visibility, reduce downtime, and boost productivity.

Stockroom Asset Management Mastery

Stockroom Asset Management Mastery helps you enhance operational efficiency and reduce costs. Discover how CMDB Standard, Professional on Xanadu, and FSM Professional can revolutionize inventory and field operations with cutting-edge tools. Learn why 78% of companies struggle with asset visibility and how you can master it.

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