Dawn Christine Simmons
Dawn Christine Simmons
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Archives: Knowledge Base

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Strategies for Manual Test: Quality Assurance (QA) is critical for delivering reliable, high-performing software. As teams strive for continuous integration and continuous delivery (CI/CD), QA plays a pivotal role in identifying bugs early, reducing rework, and maintaining system stability. The goal of QA in the DevOps lifecycle is to integrate testing into every stage of development, ensuring that quality is baked into each release.
  • September 21, 2024

Strategies for Manual Test

Strategies for Manual Test offers the essential elements of modernizing strategies to enhance manual testing practices, focusing on effective test planning, clear documentation, and team collaboration. We’ll cover techniques to optimize test cases, use exploratory testing to find hidden defects, and promote continuous feedback. By applying

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Troubleshoot AutoTest Run Issues for AutomatePro Admins: check user permissions, navigate application scopes, and validate licenses.
  • September 21, 2024

Troubleshoot AutoTest Run Issues

Troubleshoot AutoTest Run Issues: Whether you're new to AutomatePro or managing the platform, mastering its capabilities is key to ensuring smooth and efficient test automation. From AutomatePro Admin Support to resolving Upgrade Issues and managing Test Run Issues, you'll have full control over every aspect of

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Starting ServiceNow GRC Process is getting ready for a game-changer for modern organizations. Businesses face more regulations and risks, transitioning to ServiceNow streamlines governance, automates compliance, and enhances risk visibility. The ServiceNow GRC solution offers an integrated platform simplifies processes, helping you stay compliant and aligned with your business goals.
  • September 20, 2024

Starting ServiceNow GRC Process

Starting ServiceNow GRC Process allows CIOs and CTOs to streamline compliance and risk management. By automating tasks and centralizing data, you improve efficiency, ensure alignment with business goals, and provide real-time insights that support informed decision-making in a fast-paced regulatory environment.

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Comparing GRC & IRM: ServiceNow GRC (Governance, Risk, and Compliance) and ServiceNow IRM (Integrated Risk Management) tools help organizations manage risk, ensure compliance, and maintain governance. Although related, they offer different solutions.
  • September 20, 2024

Comparing GRC & IRM

Comparing GRC & IRM: CIOs and CTOs face growing risks—from cybersecurity threats to compliance challenges—that demand robust frameworks like Governance, Risk, and Compliance (GRC) and Integrated Risk Management (IRM). GRC ensures alignment with regulations and governance standards, while IRM integrates risk management into daily decision-making. Together,

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SPM Collaborative Workspaces are shared spaces that act as a central location for cross-functional teams to come together and collaborate toward common goals. Plan for the next big release, prepare for a presentation, organize a conference, and do much more using task Boards and collaborative Docs. With the capability to connect to any record across the Now Platform, avoid the risk of having information scattered across multiple apps and missing unplanned tasks.
  • September 18, 2024

SPM Collaborative Workspaces

SPM Collaborative Workspaces transform how teams collaborate by providing a centralized platform for seamless communication, task tracking, and resource management. Designed to support Agile, Waterfall, or hybrid methodologies, these workspaces offer real-time collaboration, document sharing, and intuitive project management tools. With powerful integrations and advanced features,

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AI-Powered Xanadu & RaptorDB HTAP architecture Combine transactional processing and analytics on a single platform to reduce costs and eliminate the extract, transform, and load (ETL) process.
  • September 18, 2024

AI-Powered Xanadu & RaptorDB

AI-Powered Xanadu & RaptorDB is the future vision on the roadmap of all leading CXOs, CIOs, and CTOs planning to enhance customer experience and operational excellence, the release of Xanadu and RaptorDB represents a pivotal moment. These tools offer the scalability, speed, and AI-driven insights that

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Knowledge Management Pro Features in ServiceNow Washington Release
  • September 16, 2024

Knowledge Management Pro Features

Knowledge Management Pro Features including how ServiceNow's Pro Licensing can elevate knowledge management system with advanced features like Predictive Intelligence, Now Assist, Virtual Agent, and Agent Assist. Learn how these tools can enhance search accuracy, automate tasks, and provide real-time support, ultimately improving the user experience

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AI Assist's Rockstar-Agent Capabilities turn every ITSM team into rockstars by harnessing AI-powered, real-time predictive insights.
  • September 15, 2024

AI Assist’s Rockstar-Agent

AI Assist's Rockstar-Agent Capabilities are transforming service teams into Rockstar Agent quality work. Using AI-driven automation, real-time recommendations, and predictive insights, ServiceNow AI Assist empowers a new breed of Rockstar- agent to resolve tickets faster, minimize repetitive tasks, and enhance customer support. Get ready to boost

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10 Cool Features Standard-to-Pro: Discover the game-changing upgrades in ServiceNow's Washington DC Release! Exciting new features like AI-driven automation, advanced analytics, and seamless workflows transform ITSM, making everyday tasks faster, smarter, and more efficient. Empower your team with cutting-edge tools for proactive incident resolution, improved customer satisfaction, and unmatched service delivery. Get ready to take your enterprise IT operations to the next level!
  • September 15, 2024

10 Cool Features Standard-to-Pro

10 Cool Features Standard-to-Pro - The thrill of excellence! ServiceNow Pro is more than an ITSM enhancement—it's a game-changer for enterprises seeking to elevate their service management. With AI-driven automation, advanced analytics, and seamless workflows, the Pro upgrade empowers your team to handle incidents faster, reduce

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Upgrades: AutoTest from ATF
  • September 5, 2024

Explore AutomatePro Release 8.0.0

Explore AutomatePro Release 8.0.0 to Unlock the full potential of AutomatePro Autotest with its intuitive, drag-and-drop interface that simplifies test plan creation and management. Whether you’re new to test automation or looking to streamline complex workflows, Autotest empowers you to build, modify, and run tests effortlessly.

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