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SecOps Process Overview Master GRC & SecOps: Cyber security GRC & Cyber Security Operations Center SOC partnering to assess critical events

Modern SecOps Incident Response

Modern SecOps Incident Response is no longer a static runbook. Today’s SOC must battle AI-powered attackers, exploding incident volumes, and hybrid cloud risk—while partnering tightly with ITSM to protect real business services. This guide shows how to build a world-class, AI-ready cyber security incident response playbook

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AutomatePro ServiceNow Test Automation turns one Service Catalog request into a full demand→test→release pipeline. In this guide, you design the request, automate tests with AutoTest, generate living KBs in AutoDoc, and deploy safely to production using AutoDeploy—then reuse the pattern for every high-value workflow. Creating Automated Deployment Plans Recognizing AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required. AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required.

AutomatePro ServiceNow Test Automation

AutomatePro ServiceNow Test Automation turns one Service Catalog request into a full demand→test→release pipeline. In this guide, you design the request, automate tests with AutoTest, generate living KBs in AutoDoc, and deploy safely to production using AutoDeploy—then reuse the pattern for every high-value workflow.

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CxO Demand Trusted Data ServiceNow Workflow Data Platform Data Quality Dimensions Metrics are essential for eliminating data blind spots, accelerating decision-making, and enabling AI-powered transformation. With 84% of organizations reporting that poor data quality blocks digital initiatives—and 60% of leaders admitting their data can't be fully trusted—it's critical to establish clear, measurable standards for each data dimension. Read on to discover how to define, calculate, and improve these metrics.

CxOs Demand Trusted Data

CxOs Demand Trusted Data: as GenAI and zero copy data fabrics transform analytics, CxOs face a critical choice: trust and verify data or automate disaster. Learn why CxO Demand Trusted Data defines intelligent leadership.

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ServiceNow Agile 2.0 Zurich Acceptance Criteria Examples Agile Governance Guardrails to Maximize Agile Story Value with strategic grooming techniques to create revenue, boost productivity, and drive significant business impact.

Agile Governance Guardrails

Agile Governance Guardrails where shared ownership speeds value—or stalls it. This playbook gives Scrum Masters and Business Process Managers the agile governance guardrails to stay distinct and on target: CCBs for UX/schema, Data Contracts with SLOs, DoR/DoD gates, RACI clarity, and a working RAID. Use the

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ServiceNow Dreams in Figma Export Spec FigJam Design: Learn how to export FigJam boards with full specs, transition into Dev Mode for inspection, and implement in ServiceNow portals—step‑by‑step guide for developers. Figma to ServiceNow Portal Master Figma Developer Handoff Guide for ServiceNow pros who are new to Figma—discover step-by-step methods to open design files, extract specs, and avoid delays caused by UI handoff confusion.

ServiceNow Dreams in Figma

ServiceNow Dreams in Figma connects Figma’s MCP Server to the ServiceNow Build Agent so teams can turn designs into governed, enterprise apps in minutes. Learn how MCP preserves design intent, why UX ROI is soaring, and what GenAI changes in Workspaces and Portals mean for your

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AutomatePro ServiceNow Test Automation turns one Service Catalog request into a full demand→test→release pipeline. In this guide, you design the request, automate tests with AutoTest, generate living KBs in AutoDoc, and deploy safely to production using AutoDeploy—then reuse the pattern for every high-value workflow. Creating Automated Deployment Plans Recognizing AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required. AutomatePro AutoDeploy Value Build and update deployment automations with a simple, no-code interface—deliver changes in days, not months. When processes change, adjust automations with easy click-and-select edits, no developer required.

New in AutomatePro 9.2.1

New in AutomatePro 9.2.1 delivers faster ServiceNow test automation: parameterized blocks, folder-aware scheduling, multi-config runs, merged change plans, and scoped upgrade evidence. Store-listed compatibility with Zurich, Yokohama, and Xanadu means you can adopt quickly and keep shipping. See what changed and how to enable it today.

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AutoTest Capability Maturity Model- is a practical guide maps five levels of the test automation maturity model—complete with examples, KPIs, and a 90-day plan. Learn how modular test blocks, parameters, and configuration sets cut maintenance, boost coverage, and deliver daily regression signals with audit-ready evidence.

AutoTest Capability Maturity Model

AutoTest Capability Maturity Model practical guide maps five levels of the test automation maturity model—complete with examples, KPIs, and a 90-day plan. Learn how modular test blocks, parameters, and configuration sets cut maintenance, boost coverage, and deliver daily regression signals with audit-ready evidence.

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ServiceNow Service Catalog Builder

AutoMate Service Catalog Requests

AutoMate Service Catalog Requests simplify the path from intake to live service. Shape a clear demand, build a usable catalog item, automate tests (ATF + AutoTest), deploy with AutoDeploy, and publish an AutoDoc KB. Consequently, teams cut cycle time, raise confidence, and deliver reliable outcomes sprint

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AutoMatePro AutoPlan Demand Management transforms your test planning with powerful automation that streamlines autotest with automated planning for demand management, prioritizing strategic initiatives, and maximizing productivity. Unlock the full potential of your automation efforts—read on to learn how AutoPlan can revolutionize your workflow.

Demand-to-Delivery Automation Prompt

Demand-to-Delivery Automation Prompt Launch predictable releases with the Demand-to-Delivery Automation Prompt. Standardize phases, enforce testable AC, automate testing and deploys, and capture audit-ready evidence in ServiceNow with AutomatePro. Replace [TBD] fields and ship faster—safely and visibly.

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AutoTest Time to Value: AutoTest & AutoDocument is your solution for faster, smarter ServiceNow testing and documentation. With one test, you unlock reusable scripts, upgrade-ready validation, and auto-generated guides, videos, and reports—all without the manual effort.Quality Assurance Test Process: AutomatePro AutoTest: Getting Started

ServiceNow Test Automation Policy

ServiceNow Test Automation Policy practical policy: clear rules for manual vs. automated, standard test types (MVP/Upgrade/Clone), and audit-ready evidence—plus a 90-day rollout.

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