AI-Women Elevate After Milan-Olympics
AI-Women Elevate After Milan-Olympics: What can we do in the few weeks leading up to March? Simple define the New Frontier of AI Service Delivery Leadership. This International Women’s day will move visibility to intention based leadership redefinition. The industry narrative says we aren’t in AI leadership; we are here to fix that biased algorithm. While the world watches Milan, we are the Olympic athletes of the Business Process Art of the Possible, ensuring AI delivers trusted value rather than scaled chaos.
Katrina MacDermid is blazing trails for AI Service Management
She is in my vision the powerhouse. An ITIL Master who is approaching the art of the possible from a more practical point of view. Requires an understanding the level of investment in Service Management Excellence. She is a master storyteller and mover of industry.
Katrina MacDermid is emerging as one of the most practical and influential voices shaping the future of AI Service Management—not from theory, but from operational reality.
She represents a rare combination the industry urgently needs:
deep ITIL mastery, enterprise transformation credibility, and the ability to translate AI ambition into service delivery outcomes that actually work.
In a landscape crowded with AI hype, Katrina anchors the conversation in what matters most:
- service excellence
- governance discipline
- operational investment
- human-centered adoption
That’s why leaders listen.
We are no longer asking for room in discussions moving the future of AI Service Management; we do not need the room, we are already there. We are AI-Women, and as corporate olympic athletes are collaborating best practices, celebrating succcess, and reclaiming our authority.
Join HDI Chicagoland and the Executive Women’s Network as we launch a founding coalition this March.
- Event Workshop Kickoff: Wednesday, Feb 11 | 12:00 PM CT
- The Sprint: 4 weeks to a momentous International Women’s Day release
- Contact: Dawn C. Simmons (Khan)
Across enterprise IT, service operations, SecOps, knowledge management, and CX transformation, AI adoption accelerates daily. Meanwhile, leaders responsible for operational stability, governance integrity, and adoption readiness determine whether AI scales responsibly or spirals into risk.
Leadership visibility matters.
Women do not need “encouragement in STEM jobs” we have already been there:
- lead AI service management programs
- govern AI risk, compliance, and model accountability
- drive AI-powered service operations and automation
- shape knowledge engineering and CX intelligence
- operationalize applied AI in ITSM, SecOps, and enterprise delivery
Yet despite that reality, industry narratives continue to ask, “How do we bring women into AI?”
That question is outdated.
Instead, the real challenge is:
How do we make visible the women already leading AI transformation?
From Milan to Chicagoland: The Starting Blocks of Authority
As global athletes depart Milan, a different race begins in the Executive Women’s Networks in collaboration with HDI—one defined by leadership calibration rather than competition.
This journey does not celebrate participation. Instead, it establishes authority.
- Authority rooted in governance
- Authority built through operational leadership
- Authority anchored in enterprise adoption outcomes
Over four focused weeks, the Women Moving AI initiative transitions from signal to movement.
The 4-Week Leadership Sprint (Feb → March)
Women Moving AI Launch Matrix (Feb 11 → Mar 11, 2026)
A) 4-Week Journey Phases × Deliverables Matrix
| Phase | Dates | Primary Objective | Key Outputs | “Done looks like” (measurable) |
|---|---|---|---|---|
| Phase 1: The Torch | Feb 11 | Mobilize coalition + assign roles + lock narrative | Kickoff workshop, track leads confirmed, working calendar, shared asset folder, movement “position statement” | Track leads named; 4-week calendar published; draft thesis + CTA approved; 20 founding members committed |
| Phase 2: The Training | Feb 12–18 | Launch data collection + build white paper structure | Industry pulse survey live, interview list, white paper outline, index intake form + tagging taxonomy | Survey live + 100+ responses target; 10+ leaders scheduled; outline approved; index form ready |
| Phase 3: The Heat | Feb 19–25 | Collect proof + refute “missing women” myth with evidence | Leader spotlights + interviews, proof artifacts captured, first representation score drops | 15+ spotlights published; 30+ proof links indexed; 5 org/events scored + posted |
| Phase 4: The Podium | Feb 26–Mar 7 | Synthesize + finalize + program panel | White paper final draft + design, panel run-of-show, sponsor deck, press pitch | White paper in final edit; 6–8 panelists confirmed; sponsor options packaged; press list built |
| Phase 5: The Victory | Mar 8–Mar 11 | Public release + flagship event + next 90-day plan | White paper release (Mar 8), panel event + Chicago watch party (Mar 11), coalition announcement | Launch assets published; event executed; post-event recap; next 90-day roadmap + owners |
B) Track Leader Matrix (Subteams, Outputs, Weekly cadence)
| Track | Track Lead Focus | Weekly Deliverables | Tools/Assets | Success Metrics |
|---|---|---|---|---|
| OCM + Marketing Ops | Run cadence, brand voice, partner comms, sponsor packaging | Weekly calendar, templates, sponsor outreach list, coalition comms | Comms kit, sponsor one-pager, partner DM scripts | 4-week calendar shipped; 10 partners engaged; 3 sponsor conversations/week |
| White Paper Drafting | Evidence-based narrative + governance framing | Outline → sections → citations → final edits | Outline template, citation bank, quote bank | White paper draft by Week 3; final by Mar 7; 10+ credible citations |
| Social Media Amplification | Feed strategy, share packs, repost ring, influencer asks | 5–7 posts/week, 2 share packs/week, weekly score drop post | Share pack templates, hashtag set, tracking sheet | 30+ posts in 4 weeks; 100+ shares; 10 “gold amplifiers” recruited |
| Blog Brigade | Flood the airwaves with proof of work not counted | 3–5 blogs/week, guest posts, cross-post plan | Blog template, keyword list, author roster | 12–20 blogs published; 20+ women authors featured; 50+ proof links |
| Idea Amplifiers | Big ideas, quotes, thought-leader alignment, credibility | 2 “mic drop” posts/week; 1 quote roundup/week | Quote bank, leader list, outreach scripts | 10+ influencer mentions; 3 guest appearances/podcast/newsletter slots |
| Stage Audit + Inclusion | Conference/board pressure + scorecards + commitments | 3–5 scorecards/week + outreach scripts | Scorecard spreadsheet, “Stage Check” script | 10 orgs/events scored; 5 responses; 2 public commitments |
| Index + Metrics | Build the dataset + publish weekly scoreboard | Weekly index update + dashboard rollups | Index template + taxonomy, dashboard | 200+ profiles by Mar 11; 100+ artifacts; weekly KPI post |
C) “What Improvement Looks Like” Matrix
| Area | Minimum Standard | Strong Standard | Proof Artifact |
|---|---|---|---|
| Boards | ≥ 40% women | ≥ 50% women + women chair key committees | Board roster + committee list |
| Exec Leadership | ≥ 40% women | ≥ 50% women + women owning P&L/BU | Org leadership page |
| Conference Speakers | ≥ 40% women speakers | ≥ 50% + women keynotes + technical sessions | Agenda + speaker list |
| Change Decision Tables | ≥ 40% women | ≥ 50% + women owning AI governance/risk | Steering/CAB membership + charter |
| Visibility vs Reality | Proof artifacts for most profiles | Index shows women across Build/Operate/Govern/Validate/Lead | Index + weekly report |
Where Women Already Lead AI (But Are not being Counted)
You will know women are being counted when you see the algorithm reflecting what women have already been doing. Stages, Blog Posts, Interviews, Conference seats will balance representation. This is not just about rebalancing marginalization and misrepresentation; it is a systemic flaw that will impact the AI algorithm uncorrected.
Enterprise AI Operations
Service leaders deploy automation, manage risk, and operationalize AI-driven workflows.
Responsible AI Governance
Women anchor risk oversight, validation, ethical guardrails, and compliance strategy.
AI Service Management
AI lands first in support, service desks, CX, and operational intelligence.
Those leaders determine trust, reliability, and adoption success.
Change Leadership
Adoption does not happen in labs. Adoption happens in operations.
Women lead change frameworks that bring AI from concept to capability.
Risk Management Matters Now: Not Another Year Without Correction
Ignoring visibility gaps creates real enterprise risk.
- leadership pipelines remain skewed
- talent discovery fails
- conference narratives reinforce bias
- AI training ecosystems reflect incomplete realities
- governance diversity weakens
Consequently, AI systems risk becoming technically powerful yet socially narrow.
Therefore, correcting the visibility dataset is not advocacy—it is governance.
The Nonprofit Mission: Elevate Leadership, Not Revenue
This initiative is nonprofit by design.
Not a revenue campaign.
Not a sponsorship funnel for profit.
Instead, we create programs elevate AI Service Management
- platforms honor operational leadership
- coalitions amplify enterprise impact
- sponsorships underwrite leadership access and recognition
Sponsors do not buy influence they invest:
- leadership pipelines
- applied AI adoption
- governance maturity
- community capability
Sponsorship That Builds Legacy
Chicago Hub Watch Party
Creates a physical anchor for global virtual leadership connection.
Women Moving AI Leadership Sponsor
Funds participation of high-impact operational leaders.
Art of the Possible Boat Cruise
Celebrates the architects shaping enterprise AI transformation.
What Improvement Looks Like (Clear, Measurable, Visible)
This movement defines success through metrics:
- balanced conference representation
- increased keynote and panel leadership
- AI governance diversity at decision tables
- enterprise case studies led by women
- leadership scorecards published quarterly
Our Successful Move the Dial Authority becomes visible when:
- outcomes are cited
- governance roles are recognized
- operational leaders are indexed
Leaders with Laser focus are needed Now
- enterprise AI operators
- governance leaders
- ITSM and SecOps innovators
- change architects
- CX and knowledge strategists
- AI ethics and risk leaders
- marketing amplifiers and OCM leaders
This is not a spectator sport, please join us to create the results that define the Women of AI Service Management Builders.
How to Join the Movement
Participate in one of five tracks:
OCM + Marketing Operations
Drive message cadence, campaigns, and partner amplification.
White Paper Authors
Document governance, operations, and enterprise outcomes.
Social Amplifiers
Push proof artifacts, leader spotlights, and scorecards weekly.
Blog Brigade
Flood the airwaves with evidence of women leading AI today.
Stage Auditors
Challenge conference representation and publish scorecards.
The Call to Authority
This is not a moment.
This is a recalibration.
A recalibration of:
- who gets cited
- who gets invited
- who gets funded
- who defines AI leadership
Women already lead AI service delivery, governance, and adoption.
Now we ensure that leadership is:
- visible
- credited
- indexed
- amplified
Join the Room That Defines the Rules
HDI Chicagoland convenes enterprise, governance, and AI leaders to launch Women Moving AI.
Leadership. Governance. Applied AI adoption. Sponsorship pipelines.
Real influence.
No optics.
If you care about:
- who influences AI
- who gets recognized
- who shapes enterprise adoption
This is your room.
Do not watch the game. Help define the rules.
#AIWomenElevate #WomenInAI #IWD2026 #Governance #ServiceExcellence
Other AI-Women Elevate After Milan-Olympics
- 10 Top Women 2025 | Technology Magazine
- 185 Outstanding Women In Data Analytics (forbes.com)
- Agentic AI Service Management News from HDI Support World
- Association of Women in the Tech Channel – Alliance of Channel Women
- Bold Stewardship: How to Scale Giving Without Losing the Mission | LinkedIn
- Global Executive Womens Network | Groups
- HDI’s Top 25 Thought Leaders of 2025
- HDI Local Chapters | January 30, 2026 Edition of Support World News
- HERizon AI: Women Developers Rising in the Age of Artificial Intelligence – Women in Tech® Global
- How Women Lead
- International Women’s Day Giving Search
- LeadHERship in the Federal Government: How Women Lead Series
- Top Women of AI
- International Women’s Day 2025 – Dawn Christine Simmons
- The “hidden figures” of AI: Women shaping a new era of ethical innovation | IBM
- Women in Leadership Tech | World Economic Forum (weforum.org)
- News & Media – Women in Tech® Global
- International Women’s Day Giving Search
- Katrina Macdermid | Speakers | HDI Service & Support World
- LeadHERship in the Federal Government: How Women Lead Series
- Nancy Robinson | Speakers | HDI Service & Support World
- Rae Ann Bruno | Speakers | HDI Service & Support World
- The “hidden figures” of AI: Women shaping a new era of ethical innovation | IBM
- Top Women of AI
- United Nations: Gender equality and women’s empowerment
- Women Leaders: Inspirational Grit
- Women in Leadership Tech | World Economic Forum (weforum.org)
HDI Chicagoland Local Chapter | Chicagoland HDI Linked In | HDI Chicagoland: Events